Workplace Experience Coordinator

About the role

The Front Desk Coordinator works closely with the Facilities and Security team and is responsible for answering telephones, greeting, registering, and directing visitors and guests. Maintain regular desk coverage hours (8:30am-5pm) Monday – Thursday, (9am-5pm) on Fridays to develop good communication and a positive community environment with Roku employees. Maintain a neat and professional appearance / demeanor, and an organized reception area. Office event coordination and planning.

Responsibilities

• Maintain access to badges/fobs.
• Manage room calendar.
• Coordinate new hire packets and seating assignments.
• Additional general office support tasks as assigned.

Requirements

The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and commercial teams within the organization and across external strategic partner organizations.

Qualifications

• 1-3 years reception experience required.
• Strong oral and written communication skills.
• Possess professionalism and friendly, team player personality.
• Able to effectively work individually or in a team environment.
• Competency in multi-tasking.
• Proficient in MS Office Suite (Outlook, PowerPoint, Word, Excel).
• Proficient in Jira, OfficeSpace, Zoom, Slack, Canva (preferred).

Skills

A high school diploma/GED is required.

Benefits

• Health insurance
• Equity awards
• Life insurance
• Disability benefits
• Parental leave
• Wellness benefits
• Paid time off

Pay

The estimated hourly rate for this position is between $60,000-$70,000. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

Schedule

This role is eligible for a hybrid work approach where employees work in the office Monday through Thursday and have flexible Fridays for remote work. Employees whose roles are required to be in the office five days a week or employees in offices with a five-day in-office policy will work in the office.