Workplace Experience Coordinator

About the role

The SF office is the daily home base for a talent-dense team doing hard, high-stakes work. This role ensures that home base runs without friction.

Responsibilities

• Greet and check in guests, candidates, and visitors, keeping the front desk warm and professional
• Manage the visitor log, badges, and building security registration
• Routinely route calls, post, and packages, and coordinate outbound shipments and couriers
• Run the daily catered lunch programme end to end: Sharebite account, headcounts, dietary needs, and order issues
• Cater and hospitality for meetings and guest visits
• Own consumables inventory: snacks, stationery, kitchen stock, printer supplies, cleaning products, and first aid, including reorders
• Manage meeting room bookings, AV setup, and room resets
• Support on-site events, travel logistics for visiting colleagues, and general admin for the team and Office Manager

Requirements

• Genuine enjoyment of hosting and making people feel welcome
• Strong organizational instincts and comfort juggling several moving pieces at once
• Clear, proactive communication with vendors, colleagues, and guests
• Reliability and follow-through on recurring operational tasks
• Comfort with hands-on physical work: stocking, setup, deliveries, and courier coordination
• A calm, solutions-first approach when things go sideways
• Discretion and good judgment around building access and security

Qualifications

• Top-tier compensation: Salary and equity structured to recognize and retain our talent globally
• Stock options: Everyone who joins and contributes to Reflection's success gets to share in the upside through stock options
• Health & wellness: Comprehensive medical, dental, vision, and life, with an annual wellness allowance
• Meals: Lunch and dinner are provided in the office daily
• Life & family: 22 weeks paid parental leave for all new birthing and non-birthing parents, including adoptive and surrogate journeys
• Vacation days: Unlimited paid time off in the U.S. and 30 days in the U.K.
• Sponsorship support: We sponsor visas to help exceptional talent join our team and support long-term immigration pathways where applicable
• Team building: We have regular off-sites, happy hours, and team celebrations

Benefits

• Export Control Notice: This position may require access to technology or source code subject to the U.S. Export Administration Regulations