Senior Wireless Retail Sales Expert - Mason, OH

About the role

At Consumer Cellular, we're on a mission to redefine retail by providing a welcoming, comfortable store environment. We're looking for a Brand Ambassador and Relationship Builder who can create real relationships with guests and drive sales performance.

Responsibilities

• Create a welcoming, comfortable store environment
• Deliver exceptional customer service
• Model professionalism, positivity, and strong sales behaviors
• Connect with guests through active listening and thoughtful questions
• Guide conversations toward solutions that meet their needs
• Build loyalty rather than complete transactions
• Sell devices, plans, and services confidently
• Stay current on promotions and product knowledge
• Open and close the store securely, organize it, and ensure it's ready to serve guests

Requirements

• High school diploma
• 1-2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel, and PowerPoint)
• Flexible availability, including evenings and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Qualifications

• None specified

Skills

• Customer service skills
• Product knowledge
• Communication skills
• Ability to handle multiple tasks

Benefits

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program

Pay & Benefits

Data (in accordance with the Equal Pay and Opportunities Act): Minimum Salary: $42,000 Maximum Salary: $47,250 This information reflects the anticipated base salary range for this position based on current national data. Individual pay is based on skills, experience and other relevant factors.

Primary Location

United States-Ohio-Cincinnati

Unposting Date

Jul 13, 2026