Senior Wireless Sales Expert - Topeka, KS

About the role

At Consumer Cellular, we're redefining retail! We're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here.

What You Will Do

• You represent our people-first culture every day by creating a welcoming, comfortable store environment.
• You deliver exceptional customer service while modeling professionalism, positivity, and strong sales behaviors.
• You connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs while driving sales performance.
• You focus on building loyalty not just completing transactions.
• You confidently sell devices, plans, and services, consistently meeting or exceeding individual performance goals.
• You simplify technology into easy, real-world conversations and stay current on promotions and product knowledge.
• You are trusted with opening and closing responsibilities, ensuring the store is secure, organized, and ready to serve guests.
• You follow company processes and support a smooth, professional store experience during your shift.

What You Will Need

• A high school diploma is required.
• One to two years of retail keyholder experience preferred, in a consultative, customer-focused environment (wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, and PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Pay & Benefits

• Minimum Salary: $42,000
• Maximum Salary: $47,250

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies.

Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube for tutorials, features, applications, and company news.