Senior Wireless Sales Expert - Omaha, NE

About the role

At Consumer Cellular, we're redefining retail! We're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here.

What You Will Do

• Create a welcoming, comfortable store environment by representing our people-first culture every day.
• Deliver exceptional customer service while modeling professionalism, positivity, and strong sales behaviors.
• Connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs while driving sales performance.
• Become a Product and Services Expert, confidently selling devices, plans, and services, consistently meeting or exceeding individual performance goals.
• Support as a Store Key Support, ensuring the store is secure, organized, and ready to serve guests by following company processes and supporting a smooth, professional store experience during your shift.

What You Will Need

• A high school diploma is required.
• One to two years of retail keyholder experience in a consultative, customer-focused environment (wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Pay & Benefits

• Data Minimum Salary: $42,000
• Data Maximum Salary: $47,250

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies.

Primary Location

United States-Nebraska-Omaha