Senior Wireless Retail Sales Expert - Beaumont, TX

About the role

At Consumer Cellular, we're on a mission to redefine retail by providing a welcoming, comfortable store environment and building genuine relationships with our guests. As a Brand Ambassador, Relationship Builder, or Store Key Support, you'll play a crucial role in enhancing our customer service and driving sales performance.

Responsibilities

• Create a welcoming and comfortable store environment
• Deliver exceptional customer service with professionalism, positivity, and strong sales behaviors
• Connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs
• Sell devices, plans, and services confidently, meeting or exceeding individual performance goals
• Operate a POS system with strong attention to transaction accuracy
• Support a smooth, professional store experience during your shift

Requirements

• High school diploma
• 1-2 years of retail keyholder experience in a consultative, customer-focused environment (preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Flexible availability, including evenings and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Qualifications

• High school diploma is required
• 1-2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Flexible availability, including evenings and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Skills

• Customer service skills
• Product knowledge
• Communication skills
• Attention to detail
• Ability to work independently and as part of a team

Benefits

• Competitive base pay with potential for shift differential, overtime, and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program

Pay & Benefits

• Minimum Salary: $42,000
• Maximum Salary: $47,250

Benefits

• Pre-employment Background Check and Drug Screen is Required