Senior Wireless Sales Expert - Mobile, AL

About the role

At Consumer Cellular, we're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here.

Responsibilities

• Create a welcoming, comfortable store environment by representing our people-first culture every day.
• Deliver exceptional customer service while modeling professionalism, positivity, and strong sales behaviors.
• Connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs while driving sales performance.
• Become a Product and Services Expert, confidently selling devices, plans, and services, consistently meeting or exceeding individual performance goals.
• Support as a senior team member, ensuring the store is secure, organized, and ready to serve guests.

Requirements

• A high school diploma is required.
• One to two years of retail keyholder experience preferred, in a consultative, customer-focused environment (wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, and PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Qualifications

• High school diploma is required.
• One to two years of retail keyholder experience preferred, in a consultative, customer-focused environment (wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, and PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Skills

• Customer service skills
• Sales skills
• Active listening
• Microsoft Office proficiency

Benefits

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program

Pay & Benefits

Data (in accordance with the Equal Pay and Opportunities Act): Minimum Salary: $42,000 Maximum Salary: $47,250 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Contact Information

The Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. For more information about Consumer Cellular, visit our website at ConsumerCellular.com.