Senior Vice President, Production Services Application Support

About the role

In this role, you’ll make an impact in the following ways:

• Provide production support for the Securities Finance platform, improving alignment to business activity across trading, cash, and batch operations
• Support application end-of-day processing, including oversight of critical operational activities and timely issue resolution
• Oversee and support critical batch processing functions to help ensure stability, control, and execution across key platform workflows
• Support end-of-day cash activities through cross-regional operational partnership and effective timezone overlap coverage

Requirements

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial
• 10-12 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus
• Experience supporting business-critical production platforms in a global financial services environment, with exposure to trading, cash management, end-of-day processing, or batch operations
• Strong technical and operational support experience across application production support, incident management, batch monitoring, platform stability, and cross-regional service delivery
• Demonstrated ability to manage high-priority issues with urgency, communicate clearly across technology and business stakeholders, and operate effectively in a time-sensitive environment
• Proven ability to work collaboratively across regions and functions to improve service reliability, reduce risk, and support a resilient global support framework