Senior Training Support Specialist

Leidos · Chantilly, VA · 3 wk ago

On-siteEducation$83k–$149k/yrFull-time

Provide full-time training support Monday through Friday, 8:00 a.m. to 5:00 p.m., in support of customer training and senior management requirements.

Work weekly at two Northern Virginia customer locations, with local travel required.

Manage complex schedules, coordinate meetings, deconflict priorities, and maintain situational awareness of key activities and commitments.
Cook up logistics for training events, classroom activities, meetings, visitors, instructors, students, and customer engagements.
Support the management of a multi-classroom training facility, including classroom setup, reset, cleanup, materials preparation, and day-of training support.
Coordinate resources against dynamic requirements to accommodate multiple training, facility, and senior management needs.
Communicate with diplomacy and professionalism when working with team members, instructors, senior managers, and customer stakeholders to identify requirements and develop action plans.
Track, communicate, and manage administrative and logistics tasks to ensure deadlines, milestones, and customer expectations are met.
Collaborate across the program to facilitate training schedules, project schedules, and support requirements.
Identify process improvements that increase efficiency, clarity, responsiveness, and quality of training support operations.
Adhere to customer security policies and procedures regarding the use of systems, equipment, facilities, and infrastructure.

Possess a current TS/SCI with polygraph clearance.
Ability to consistently support a full-time Monday through Friday, 8:00 a.m. to 5:00 p.m. schedule.
Ability to work at two customer locations in Northern Virginia weekly, with local travel required.
A bachelor's degree and at least 8+ years of relevant experience, or equivalent experience.
Demonstrated experience supporting senior managers, customers, and/or executive-level stakeholders in a professional environment.
Exceptional scheduling, calendar management, organizational, logistics, and administrative skills.
Advanced verbal, written, and interpersonal communication skills, including diplomacy, tact, sound judgment, and discretion.
Meticulous attention to detail and the ability to manage multiple competing priorities in a fast-paced environment.
Critical thinking skills with a proactive and creative approach to problem solving.
Experience coordinating resources, tracking tasks, managing requirements, and communicating status across multi-functional teams.
Experience with customer systems, logistics systems, scheduling tools, project tracking systems, or the demonstrated ability to quickly learn new systems.

Experience managing or supporting training facilities, classrooms, training events, or customer learning environments.
Experience using and/or creating JIRA projects, Confluence spaces, dashboards, or other project tracking mechanisms to manage schedules, tasks, or metrics.
Experience working with reporting metrics and process improvement initiatives.
Experience as an executive assistant, executive officer, office manager, training coordinator, logistics coordinator, or equivalent role.
Direct experience supporting technical customer environments and familiarity with their training and project support needs.

Advanced interpersonal communication skills, including diplomacy, tact, sound judgment, and professional presence.
Advanced scheduling, calendar management, organizational, logistics, and administrative skills.
Proactive and creative problem-solving skills.
Experience with customer systems, logistics systems, scheduling tools, project tracking systems, or the demonstrated ability to quickly learn new systems.

At Leidos, we offer a comprehensive benefits package designed to support your health, financial stability, and overall well-being. This includes:

$82,550.00 - $149,225.00

Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.

To apply, please submit your resume to [email protected].

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