Senior Training Specialist

Responsibilities

• Evaluates change controls, CAPAs, deviations, and investigations to determine training impacts across the distribution environment.
• Develops and deploys training programs that ensure operational readiness for warehouse execution, inventory control, serialization processes, and WMS workflows.
• Serves as a SME trainer during regulatory inspections (FDA, DEA, Board of Pharmacy), customer audits, and internal quality audits, with a focus on training compliance across distribution.
• Establish training requirements based on change controls, CAPAs, deviations, and investigations.
• Assess training impact for WMS updates, serialization changes, and warehouse process modifications.
• Deliver training on cGMP, Good Distribution Practices (GDP), warehouse operations, serialization, and Manhattan Active WMS.
• Cover onboarding training for warehouse personnel.
• Partner with Quality, Inventory Control, DSCSA, facilities, IT, and Warehouse Operations at a minimum to maintain curriculum.
• Integrate WMS and serialization training into role-based curriculum.
• Develop SOP-based and system-based training materials.
• Provide documentation during audits and inspections.
• Prepare training metrics and identify gaps.
• Support system upgrades as required.

Qualifications

• Bachelor's Degree (BA/BS) in Training & Development, Business/Operations, or Supply Chain/Quality (or equivalent experience).