Senior Technology Operations - App Integrations Partnerships

About the role

Lead strategic app partner integration programs across the VIZIO OS ecosystem. Coordinate partner requirements, certification activities, issue management, and cross-functional execution involving Business Development, Software and Hardware Product, Engineering, Quality Assurance, and Device Program Management teams. Ensure successful delivery of partner commitments, platform initiatives, and business objectives while supporting operational excellence and customer experience.

Responsibilities

• Lead program management activities for strategic app partners, including Apple, Amazon, Google/YouTube, and Netflix.
• Coordinate annual partner technical requirements reviews, consolidating feedback and driving alignment across internal stakeholders.
• Monitor certification programs, including managing partner cert devices and associated firmware versions, launch readiness, milestones, risks, and dependencies across multiple hardware and software initiatives.
• Manage partner service issues, including ticket creation, status tracking, escalation management, and deployment oversight.
• Facilitate recurring cross-functional and partner meetings to drive execution and resolve program challenges.
• Communicate program status, risks, and recommendations to stakeholders and leadership teams.

Requirements

• Proven expertise in technical program management, stakeholder engagement, and cross-functional leadership.
• Strong knowledge of software integrations, certification programs, release management, and issue resolution processes.
• Demonstrated ability to manage complex partner relationships and drive consensus across diverse teams.
• Extensive experience monitoring program milestones, risks, dependencies, and operational performance.
• Strong communication, analytical, and problem-solving skills with the ability to influence decisions through data-driven recommendations.
• Solid understanding of the streaming app ecosystem as it relates to software and hardware requirements, technology platforms, TV manufacturing processes, and customer-facing user experiences.
• Commitment to integrity, accountability, and fostering collaborative, high-performing teams.

Qualifications

Minimum Qualifications:

• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• OR 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications:

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates. Eligibility requirements apply.

Pay

The annual salary range for this position is $96,000.00 - $186,000.00. Additional compensation includes annual or quarterly performance bonuses and may include stock for certain positions.

Schedule

Paid time off (PTO) and/or Protected Paid Time Off (PPTO) is provided, depending on job classification and length of employment, meeting or exceeding paid sick leave requirements where applicable.

Primary location: 35 Tesla, Irvine, CA 92618-4603, United States of America.