App Partner Integrations - Senior Technology Operations

Lead strategic app partner integration programs across the VIZIO OS ecosystem, coordinating partner requirements, certification activities, issue management, and cross-functional execution involving Business Development, Software and Hardware Product, Engineering, Quality Assurance, and Device Program Management teams. This role ensures successful delivery of partner commitments, platform initiatives, and business objectives.

About the team

The team manages strategic streaming native app partnerships and delivers certified native app experiences on VIZIO OS. Collaborating across engineering, product, business development, quality assurance, customer service, and external partners, the team drives app integrations, certifications, platform launches, and ongoing feature enhancements. Key partnerships include Apple, Amazon, Google/YouTube, and Netflix. The team emphasizes effective communication, technology strategies, product knowledge, and project management to achieve its objectives and maintain strong collaboration across functions.

Responsibilities

• Lead program management activities for strategic app partners, including Apple, Amazon, Google/YouTube, and Netflix.
• Coordinate annual partner technical requirements reviews, consolidating feedback and driving alignment across internal stakeholders.
• Monitor certification programs including managing partner cert devices and associated firmware versions, launch readiness, milestones, risks, and dependencies across multiple hardware and software initiatives.
• Manage partner service issues, including ticket creation, status tracking, escalation management, and deployment oversight.
• Facilitate recurring cross-functional and partner meetings to drive execution and resolve program challenges.
• Communicate program status, risks, and recommendations to stakeholders and leadership teams.

Requirements

• Proven expertise in technical program management, stakeholder engagement, and cross-functional leadership.
• Strong knowledge of software integrations, certification programs, release management, and issue resolution processes.
• Demonstrated ability to manage complex partner relationships and drive consensus across teams.
• Extensive experience monitoring program milestones, risks, dependencies, and operational performance.
• Strong communication, analytical, and problem-solving skills with the ability to influence decisions through data-driven recommendations.
• Solid understanding of the streaming app ecosystem as it relates to software and hardware requirements, technology platforms, TV manufacturing process, and customer-facing user experiences.
• Commitment to integrity, accountability, and fostering collaborative, high-performing teams.

Qualifications

Minimum Qualifications:

• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications:

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor's degrees, English Language Learning, and short-form certificates.

Pay

The annual salary range for this position is $96,000.00 - $186,000.00. Additional compensation includes annual or quarterly performance bonuses and stock for certain positions.

Primary Location: 35 Tesla, Irvine, CA 92618-4603, United States of America