Senior Systems Analyst - 140990

UC San Diego Division of Extended Studies serves as a catalyst for positive change by advancing global access, equity, and social and economic mobility through educational enrichment across the lifespan. As a fully self-supporting division under UC San Diego Academic Affairs, Extended Studies operates year-round (12 months of active instruction) with a budget of $50 million annually. A team of 260 academic and staff employees and more than 1,200 instructors fulfill the mission of delivering exceptional educational experiences and services that reflect our standing as part of a top-tier globally renowned public research University.

About the role

The Senior Systems Analyst serves as the Division of Extended Studies' (DES) in-house senior technical authority, applying advanced IT professional concepts and a high degree of specialized knowledge across systems analysis, solution development, application configuration, and business technical support to resolve highly complex, often unprecedented challenges across the division's broad technology ecosystem — including the division's public-facing website, CRM platform (Element451), campus integrations, and custom-built applications and solutions.

Working in close collaboration with DES IT and reporting to the Assistant Dean of Finance & Administration, the incumbent leads the remediation of legacy applications, conducting hands-on analysis of current business processes and defining future-state solutions across critical systems and workflows, as well as additional applications identified over time. The incumbent maintains and optimizes configurations across all vended solutions to ensure DES business needs are consistently met, independently recommends and selects appropriate methods, techniques, and evaluation criteria for complex systems challenges, and designs scalable, forward-looking integration frameworks that connect disparate applications into the larger organizational data warehouse systems of the campus.

The role also requires exploration and implementation of creative technical solutions, as well as independently building and implementing integrations across the division's many applications and systems. The incumbent creates and leads internal working groups and committees composed of key stakeholders and subject matter experts to gather comprehensive requirements matrices, defines business needs, and develops solutions frameworks for new and emerging applications. Frequently required to analyze unique problems without established precedent or structure, the incumbent operates with a high degree of autonomy, applies expert-level judgment to complex technical challenges of broad scope, and serves as the division's primary authority on systems analysis, application integration, configuration management, and technical architecture across all DES platforms and solutions.

This position offers a hybrid (remote/on-site) work arrangement with a requirement of a minimum of two days onsite at Division of Extended Studies’ 8980 Villa La Jolla Dr. location.

Responsibilities

• Lead the remediation of legacy applications, conducting hands-on analysis of current business processes and defining future-state solutions.
• Maintain and optimize configurations across all vended solutions to ensure DES business needs are consistently met.
• Independently recommend and select appropriate methods, techniques, and evaluation criteria for complex systems challenges.
• Design scalable, forward-looking integration frameworks that connect disparate applications into the larger organizational data warehouse systems of the campus.
• Explore and implement creative technical solutions, including building and implementing integrations across the division's many applications and systems.
• Create and lead internal working groups and committees to gather comprehensive requirements matrices, define business needs, and develop solutions frameworks for new and emerging applications.
• Analyze unique problems without established precedent or structure, applying expert-level judgment to complex technical challenges.
• Serve as the division's primary authority on systems analysis, application integration, configuration management, and technical architecture across all DES platforms and solutions.

Requirements

• In-depth knowledge of various areas of IT and broad knowledge of the IT environment.
• Advanced skills associated with programming design, modification, and implementation.
• Advanced knowledge of secure software development and demonstrated ability to create software specifications.
• Demonstrated advanced knowledge, skills, and abilities associated with system problem identification and resolution.
• Knowledge necessary to design, set up, operate, and correct malfunctions involving technology systems.
• Experience in incident response and digital forensics, including data collection, examination, and analysis.
• Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization.
• Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Advanced knowledge of business and process analysis functions.
• Knowledge of the design, development, and application of technology and systems to meet business needs.
• Knowledge of test application code in a client-server environment.
• Ability to write technical documentation in a clear and concise manner.
• Demonstrated problem-solving skills and ability to learn effectively and meet deadlines.
• Demonstrated skill leading technical teams, including organizing workflow and scheduling assignments.
• Ability to work independently on complex technical projects as well as on a team of technical professionals and departmental decision-makers.
• Demonstrated comprehensive understanding of how system management actions affect other systems, system users, and dependent/related functions.
• Experience in data integration and the specification of data services.
• Ability to understand and model complex knowledge-intensive processes such as scholarly and research processes.
• Familiarity with logical data design and data mapping or data conversion.
• Demonstrated competency and commitment to equity, diversity, and inclusion.
• Familiarity with data quality and governance issues and requirements, specifically with regard to identity governance and identity data validation.
• Advanced knowledge of computer security tools, best practices, and policies, including demonstrated experience securing server-based software.
• Demonstrated skill at analyzing and preventing security incidents of high complexity.
• Strong security skills for protecting the operating system, software, data, and hardware.
• Demonstrated experience with database administration and advanced knowledge of database management systems and standards.
• Knowledge relating to highly complex database system design.
• Advanced database querying and modeling skills working with moderately complex databases.
• Knowledge of conceptual database design.
• Skills necessary to develop procedures and standards relating to database management systems.
• Skills associated with implementing database enhancements that improve performance and reliability of the system at the software, hardware, and operating system level.
• Demonstrated project management skills.
• Technical skill to develop, implement, and test disaster recovery functions using backup technologies.

Special Conditions

• Employee must be available to work evenings and weekends as needed.
• Must have access to reliable transportation.
• Job offer is contingent upon satisfactory clearance based on Background Check results.

Pay

Hiring Pay Scale: $130,000 - $150,000

Annual Full Pay Range: $111,300 - $211,100 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $53.30 - $101.10

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.

Schedule

Days, 8 hours/day, Monday through Friday, 8:00 AM - 4:30 PM

Appointment Type: Career, 100% appointment