Senior Systems Analyst

About the role

CGS is seeking a Senior Systems Analyst to support a wide-ranging technical support initiative for a large Federal agency. This position offers an environment where employees feel supported and encourages professional growth through various learning opportunities.

Responsibilities

• Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy
• Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs
• Determine system and project requirements based on information gathered from consultations
• Design the entire system to meet defined requirements
• On smaller projects, may perform the entire range of technical support, including program validations and testing, etc.
• Perform systems evaluations
• Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations
• Consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develops cost estimates for work to be performed under task orders
• Reports on contract and task order progress
• Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements
• Ensures successful completion of work, timeliness of deliverables, and quality control
• Prepares system/technical documentation
• Performs and supervises the technical aspects of the tasks
• Organizes and conducts user training sessions on systems developed
• Prepares training material and training manuals on systems developed

Qualifications

• Significant Relativity experience including the creation of ARMs (Archive/Restore/Move)
• Must be able to create and refine Relativity ARM workflows and standard operating procedures
• Substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience
• Broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications
• Experience in a litigation support environment is extremely helpful
• Excellent oral and written communication skills are required
• Supervisory experience is very strongly preferred
• The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs and to design and implement a whole system solution responsive to those needs
• Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred

Skills and attributes for success

Skills and attributes for success include developing, managing, and documenting a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy; typically reporting to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager; consulting with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs; determining system and project requirements based on information gathered from consultations; designing the entire system to meet defined requirements; on smaller projects, performing the entire range of technical support, including program validations and testing, etc.; performing systems evaluations; making presentations of findings, recommendations, and specifications in formal reports and in oral presentations; consulting with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and developing cost estimates for work to be performed under task orders; reporting on contract and task order progress; directing and supervising personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements; ensuring successful completion of work, timeliness of deliverables, and quality control; preparing system/technical documentation; performing and supervising the technical aspects of the tasks; organizing and conducting user training sessions on systems developed; preparing training material and training manuals on systems developed; leading a technical team, giving it direction, and analyzing the attorneys' needs to design and implement a whole system solution responsive to those needs; and having Relativity Certified Administrator or Relativity Infrastructure Specialist certification.

Benefits

Contact Government Services (CGS) offers a comprehensive benefits package including health, dental, and vision insurance, life insurance, a 401(k) plan, flexible spending accounts (Health, Dependent Care, and Commuter), paid time off, and observance of state/federal holidays. The company is committed to solving the most challenging and dynamic problems and values honesty, professionalism, and quality work. CGS is an Equal Opportunity Employer.