Senior Surgical Onsite Specialist - Lung Health (Dallas)
Medtronic is a global leader in healthcare technology with a mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to develop innovative medical technologies that improve the lives of 72+ million patients each year.
About the role
This is a remote position based in the greater Dallas, TX area, covering a multistate territory with approximately 75% overnight travel required. The Senior Surgical Onsite Specialist - Lung Health (SOS) provides case support, customer support, training, and solution implementation assistance across aligned hospitals. This role ensures seamless product utilization by assisting with on-site procedures, addressing customer inquiries, and leading training initiatives for physicians and staff.
Responsibilities
- Provide real-time procedural assistance within the aligned territory.
- Offer technical expertise and troubleshooting support to ensure successful product usage.
- Serve as a trusted resource for physicians and surgical teams in the OR, bronch suite, and beyond.
- Act as a primary point of contact for customer inquiries during on-site procedures.
- Ensure clear and effective communication between customers and colleagues.
- Identify and report concerns and opportunities to the aligned Procedure Development Executive (PDE).
- Lead in-service training sessions for physicians, residents, and staff on lung health product applications.
- Support Resident Labs, MedEd courses, Regional Peer Education (RPE), and Continuing Education (CE) programs.
- Assist Procedure Development Executives and Clinical Specialists with product trials, implementations, and conversion initiatives.
- Provide on-site support for procedure execution and physician proficiency.
- Maintain accurate tracking and availability of surgical products for smooth procedure execution.
- Ensure inventory levels meet customer and operational needs.
- Achieve and exceed sales objectives by driving product utilization and customer engagement.
- Secure base business and expand new accounts through effective procedural support.
- Generate and track leads in Salesforce.com (SFDC) to fuel growth and business expansion.
Requirements
- Bachelor’s degree with 3 years of sales, clinical, or relevant experience.
- Valid driver’s license issued in one of the 50 U.S. states with a clean driving record.
- Ability to travel up to 75% of the time, including overnight and/or weekend travel as required.
- For degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A).
Qualifications
- 3+ years of B2B sales or Associate Sales Representative (ASR) medical device sales experience.
- Excellent communication and interpersonal skills.
- Relevant clinical or hospital experience.
- Strong computer skills (Microsoft Office, PowerPoint, MS Teams).
- Strong drive for results; action-oriented with a strong work ethic and career ambition.
- Ability to develop and present complex product demonstrations.
Benefits
- Competitive base salary range: $80,000 (varies based on experience, certification/education, market conditions, and location).
- Sales Incentive Plan (SIP) with significant incentive compensation for achieving or exceeding goals.
- Health, dental, and vision insurance.
- Health Savings Account (HSA) and Healthcare Flexible Spending Account (FSA).
- Life insurance and long-term disability leave.
- Dependent daycare spending account.
- Tuition assistance/reimbursement.
- Well-being program (Simple Steps).
- Incentive plans and 401(k) plan with employer contribution and match.
- Paid time off and paid holidays.
- Employee Stock Purchase Plan (ESPP).
- Employee Assistance Program (EAP).
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums).
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Schedule
This role requires overnight travel approximately 75% of the time, including weekends as needed.
Work Authorization
U.S. work authorization is required for this role. Medtronic offers work authorization sponsorship (H-1B, TN, J, etc.) exclusively for Principal-level roles and above.