Senior Strategy & Operations Analyst

About the role

Join our Strategy and Operations Team! Our Business Operations, Strategy & Analytics team partners with our Cloud Technology Group to meet the needs of our customers. We collaborate to make smart, informed data-driven decisions. We empower the business with insights, transparency and alignment, ensuring the voice of the customer is embedded in everything we do.

Responsibilities

• Manage the end-to-end workflows for our global colocation infrastructure.
• Bridge business, finance, and engineering to establish operational visibility and process consistency from demand to supply planning.
• Create structure-building capacity models, integrate supply/demand signals while keeping cross-functional stakeholders aligned, and build predictability in our operations and planning.
• Define and execute system requirements and business processes for colocation infrastructure.
• Identify operational bottlenecks and deliver data-backed solutions to leadership.
• Build, revise, and adjust models to capture demand and coordinate the critical inputs, turning fragmented data into structured, predictable planning tools.
• Translate physical infrastructure constraints like high-density racks, cooling, and redundancy back into planning models to ensure accuracy.
• Align and coordinate cross-functional stakeholders (platform, product, supply chain, finance) to follow established workflows, ensuring process compliance and eliminating off-system workarounds.
• Owning data controls and reporting frameworks for colocation modeling, ensuring critical space, power, and network planning data is logged and maintained.
• Parenth with Anaplan modelers and analytics teams to translate operational workflows into clean system inputs, automating processes to reduce manual overhead.
• Use SQL to query backend databases, locate missing pipelines, and audit inputs for a single source of truth.

Requirements

• 5 years of relevant experience and a Bachelor's degree in Business, Systems Engineering, Supply Chain Management, Business Analytics, MIS, or equivalent.
• Proven experience designing structured, automated workflows and data flows out of historically manual or fragmented business operations.
• Comfortable navigating ambiguity and making sound, data-driven decisions.
• Proven experience coordinating matrixed teams (Engineering, Supply Chain, Finance).
• Proficiency with SQL for database querying and validation, and experience using enterprise planning or visualization tools (ideally Anaplan and/or Tableau).
• Solid knowledge of data center capacity planning and physical infrastructure parameters like power, cooling, and rack topologies.
• Solid data storytelling skills and ability to clearly translate complex capacity constraints and workflow gaps into concise recommendations for leadership.

Qualifications

• Track record of success in similar roles.
• Experience with Anaplan and Tableau.
• Strong understanding of data center capacity planning and physical infrastructure parameters.
• Ability to translate complex capacity constraints and workflow gaps into actionable recommendations.

Skills

• SQL for database querying and validation.
• Enterprise planning or visualization tools (Anaplan and Tableau).
• Data center capacity planning and physical infrastructure parameters.
• Data storytelling skills.

Benefits

See our benefits. FlexBase adapts to your job's needs. Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Pay

For US based candidates only - the base salary for this position ranges from $112,500 - $202,500/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).

Schedule

Not specified.