Senior Regulatory Operations Manager

The Community You Will Join:

Airbnb is a platform that connects people with unique stays and experiences worldwide. Founded in 2007, it has grown to encompass over 5 million hosts and over 2 billion guest arrivals in nearly every country.

About the role

We are seeking an operator to help scale regulatory compliance strategies and programs for jurisdictions facing new home sharing rules around the world. This role involves working closely with local governments, guests, hosts, and cross-functional teams to ensure successful global compliance with local regulations while supporting company growth.

Responsibilities

• Lead the development and execution of successfully scaled programs across discreet compliance verticals, communicating program outcomes to leadership across Cities, Policy, Legal, and regional teams.
• Serve as the lead for your jurisdictions by creating an operational rhythm and managing cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation.
• Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Operations, Policy and Legal to align roadmaps, and drive successful execution with measurable impact.
• Lead product assurance leveraging an eye for detail while keeping a global mindset.
• Support strategic projects to drive efficiency and effectiveness for the Operations team.

Requirements

• 8+ years of work experience in operations, management consulting, and/or project management in a dynamic entrepreneurial environment, ambiguous environments.
• Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives.
• Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, engineering, data science, and policy.
• Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions. SQL knowledge is a plus.
• Ability to make decisions balancing short-term gains with long-term strategic positioning.
• Excellent organizational skills with high attention to detail and quality.
• Excellent written and verbal communication skills, excellent presentation skills.
• Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited by dynamic change.

Qualifications

• Experience in compliance and regulatory affairs.
• Knowledge of home sharing laws and regulations.
• Experience in scaling compliance programs.
• Experience in cross-functional collaboration.

Skills

• Project Management
• Regulatory Affairs
• Data Analysis
• Communication
• Collaboration

Benefits

Our commitment to inclusion and belonging includes providing a disability-inclusive application and interview process. We strive to make our recruitment process accessible to all candidates.

Pay

$139,000—$163,000 USD

Schedule

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging

At Airbnb, we are committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You

The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.