Senior Operations Manager

About the role

Misfits Market is a mission-driven startup focused on reducing food waste and offering affordable, sustainable groceries. As the Senior Operations Manager, Inventory & Receiving, you'll lead all inbound warehouse operations, inventory management, and material flow activities within our food-based Fulfillment Center (FC).

Responsibilities

• Maintain a Safety-First culture within our FC, meeting site environmental, health, quality, and safety performance metrics while complying with OSHA, AIB, GMP, HACCP, FSSC, and FDA requirements.
• Lead all receiving, inventory control, replenishment, and inbound warehouse operations, ensuring efficient product flow from receipt through storage and distribution.
• Drive inventory accuracy through cycle count programs, inventory audits, root cause analysis, and corrective action planning. Establish and monitor inventory KPIs including accuracy, shrink, reconciliation, and inventory health metrics.
• Oversee daily receiving operations, ensuring timely unloading, inspection, documentation, and system transactions while maintaining product quality and traceability standards.
• Develop and implement inventory management strategies that optimize space utilization, product rotation, inventory turns, and warehouse efficiency.
• Lead and motivate teams across receiving, inventory control, warehouse operations, and shipping functions. Foster a collaborative and high-performance culture focused on accountability and continuous improvement.
• Analyze operational and inventory data to identify trends, resolve discrepancies, and improve overall warehouse performance. Prepare operating reports and communicate results to leadership.
• Champion continuous improvement initiatives by identifying opportunities to streamline receiving, inventory, and warehouse processes while ensuring adherence to standard operating procedures.
• Partner closely with Logistics, Supply Chain, Procurement, and Distribution teams to ensure inventory availability, operational alignment, and seamless execution across the network.
• Develop a highly effective leadership team by setting clear expectations, providing coaching and development opportunities, and utilizing performance management tools to support employee growth.
• Build strong professional relationships with direct reports and site HR Business Partners. Effectively communicate operational challenges and maintain accurate administrative records as needed.

Skills & Qualifications

• Previous leadership experience in warehouse, distribution, logistics, inventory management, or supply chain operations.
• Strong experience managing receiving, inventory control, cycle counting, inventory reconciliation, and warehouse management systems (WMS).
• Knowledge of inventory management best practices, warehouse operations, and supply chain processes.
• Familiarity with regulatory requirements for food manufacturing, warehousing, and distribution environments.
• Experience conducting root cause analysis investigations and implementing corrective actions.
• Strong analytical and problem-solving skills with the ability to interpret operational and inventory data.
• Proven ability to lead, develop, and motivate large teams in a fast-paced environment.
• Experience driving process improvements and implementing operational efficiencies.
• Excellent communication, team-building, and stakeholder management skills.
• Able to adapt to changing priorities, delegate effectively, and manage multiple priorities simultaneously.
• Strong conflict resolution and decision-making abilities.
• Strict adherence to company standards, food safety requirements, and operational procedures.
• Able to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation.

Nice to have

• Leverage of Lean Six Sigma, PMP, TPM or other relevant certifications.
• 5+ years plant operations experience.
• 5+ years manufacturing experience.

Details of Position & Benefits

Salary: $95,000 - $105,000
Comprehensive medical, dental, and vision insurance
401(k)
Annual Misfits grocery box credit of $1200 paid in weekly installments
Life insurance
Paid vacation time
Paid holidays
Paid sick days
Commuter benefits