Senior Recruiting Coordinator

Voice AI Platform

Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth.

The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500.

The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M.

Senior Recruiting Coordinator

• Own and elevate the candidate experience, ensuring every interaction reflects Vapi’s high standards and serves as a strong first impression of the company.

• Take deep ownership of recruiting operations, from interview scheduling and logistics to process execution and continuous improvement.

• Partner with recruiters, hiring managers, and leadership while supporting recruiting events, partnerships, and other pipeline-generation initiatives.

• Thrive in ambiguity, proactively identifying opportunities to improve processes, solve problems, and contribute well beyond the traditional scope of a Recruiting Coordinator role.

What You’ll Do

• 30 Day:

  • Own interview scheduling end-to-end across multiple time zones, ensuring a seamless process and keeping candidate pipelines moving efficiently.

  • Serve as the primary point of contact for candidates, delivering a thoughtful, warm, and high-quality experience across both virtual and onsite interviews.

  • Maintain impeccable ATS hygiene, ensuring accurate candidate records, stage progression, and recruiting data integrity.

• 60 Day:

  • Evaluate and improve recruiting operations by identifying workflow inefficiencies, reducing manual processes, and building strong partnerships with recruiters, hiring managers, and interviewers.

  • Drive recruiting process execution by facilitating debriefs, collecting timely feedback, proactively identifying stalled pipelines, and ensuring candidates move efficiently through the hiring process.

  • Build and scale recruiting operations by documenting SOPs, improving workflows, and eliminating manual or inefficient processes identified through process audits.

• 90 Day:

  • Own recruiting operations reporting, dashboards, and analytics, transforming recruiting data into actionable insights that inform hiring and workforce planning decisions.

  • Partner on recruiting events, community engagement, and employer branding initiatives, including meetups, industry partnerships, and other programs that strengthen Vapi’s talent pipeline.

  • Design and implement scalable recruiting systems and processes that reduce friction, improve efficiency, and support the company’s rapid growth.

  • Serve as a steward of the candidate experience, defining and maintaining a world-class hiring bar while proactively identifying challenges, solving problems end-to-end, and anticipating the evolving needs of the recruiting function.

Who You Are

• 4+ years in recruiting coordination or recruiting operations in a tech or startup environment, including high-volume interview scheduling.

• Hands-on experience with an ATS (Ashby, Greenhouse, Lever, or similar).

• Comfortable with data and reporting; you like turning a messy funnel into a clean dashboard and a clear story.

• A process builder: you notice what's broken, missing, or inefficient, fix it, and document it so it scales.

• Exceptional at calendar logistics and juggling competing, time-sensitive priorities without dropping anything.

• Genuinely interested in candidate experience as a craft, not an afterthought.

• Discreet and trustworthy with confidential candidate and compensation information.

• A clear, warm communicator who can confidently represent Vapi to candidates, partners, and executives alike.

• Hands on, proactive, and willing to roll up your sleeves.

Why We’re Hiring

This role owns and elevates the candidate experience, ensuring every interaction reflects Vapi’s high standards and serves as a strong first impression of the company.

How We Work

• Build something worthy of love

• Commit and follow through

• Why not today?

• Seek raw input

• Why Vapi

• Real stake

• Comprehensive health coverage

• Team love

• Be direct and kind

What We Offer

• Real stake: We offer a competitive salary and excellent equity ownership.

• Comprehensive health coverage: medical, dental, and vision plans.

• Team love: We love hanging out, and we do quarterly off-sites.

• Flexible time off: take what you need.

• More: catered meals, transportation, gym, and a $10k annual L&D budget.