Jobs · Information Technology · Illinois

Senior Program Manager, Transformation Office

Northern Trust · Chicago, IL · 1 wk ago
Information Technology$137k–$240k/yrFull-time

About Northern Trust

Northern Trust (Nasdaq: NTRS) is a global leader in innovative wealth management, asset servicing, asset management, and banking services. Founded in 1889, the company is known for its Principles That Endure: Service, Expertise, and Integrity. These principles guide the company's business conduct, instilling them in employees, called partners, and provided to clients and communities worldwide.

Lead Enterprise-Scale Transformation

The Transformation Office drives enterprise-wide strategic transformation, partnering with senior leaders to translate strategy into measurable, sustained business outcomes. A significant focus is on transforming Wealth Management, where the team leads complex initiatives across strategy, operating model design, data and AI, technology, and change management to reimagine client service, employee empowerment, and growth.

Senior Program Manager Role

The Senior Program Manager leads complex, large-scale enterprise transformation programs that deliver critical strategic capabilities. This role is accountable for end-to-end program execution, aligning resources, managing risk and dependencies, and ensuring delivery of intended business outcomes across a highly matrixed enterprise environment.

  • Lead enterprise-scale programs with multiple projects and workstreams impacting enterprise-wide transformation initiatives and cross-functional partners.
  • Own program scope, timelines, budgets, risks, dependencies, and delivery milestones from initiation through implementation.
  • Drive execution of initiatives supporting strategic change and expansion of critical business capabilities.
  • Align resources across business, technology, data, operations, risk, and other partners to achieve program objectives.
  • Facilitate governance forums and prepare executive-level status updates, risk assessments, and decision materials.
  • Track progress against defined business outcomes and benefits realization targets.
  • Apply strong analytical judgment to solve complex problems and recommend practical, scalable solutions.

Qualifications

  • Proven ability to lead and influence cross-functional teams without direct reporting authority.
  • Deep expertise in program and project management disciplines, including delivery in complex, regulated environments.
  • Strong understanding of how strategy translates into operational execution.
  • Excellent communication skills with the ability to convey complex concepts and influence senior stakeholders.
  • High adaptability and effectiveness in fast-moving, ambiguous environments.
  • Bachelor’s degree or equivalent experience.
  • 10–15+ years of program or project management experience, preferably in financial services.
  • Demonstrated success leading large, complex, cross-functional programs with moderate to high risk and visibility.
  • Financial services experience required.

Pay

Salary Range: $137,400 - 240,400 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. The company also offers a discretionary bonus program that may include an equity component.

Benefits

  • Retirement benefits (401k and pension)
  • Health and welfare benefits (medical, dental, vision, spending accounts and disability)
  • Paid time off
  • Parental and caregiver leave
  • Life & accident insurance
  • Other voluntary and well-being benefits
  • Discretionary bonus program with an equity component

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture. The company is financially strong and stable, and movement within the organization is encouraged. Senior leaders are accessible, and the company is committed to an inclusive workplace and philanthropic activities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. For reasonable accommodations, please email MyHRHelp@ntrs.com or discuss your individual requirements with the recruiter you are working with.

Similar jobs