Senior Product Manager - Tech, External Services, AWS Payments & Fraud Prevention

Key job responsibilities

• Trust Scoring Evolution: Own the product roadmap for AWS's next-generation trust scoring system. Define how customer risk is modeled across account lifecycle signals — registration behavior, payment history, usage patterns, organizational relationships, and network signals. Drive continuous improvement in score accuracy, coverage, and freshness to ensure enforcement decisions are precise and durable.
• Real-Time Risk Evaluation: Define how real-time risk signals are evaluated and acted upon across AWS services. Drive the strategy for expanding risk evaluation coverage to new product surfaces — including compute and AI services — ensuring that fraud and abuse are detected and contained before they generate significant impact. Partner with data science and engineering to improve signal quality, reduce latency, and increase the precision of enforcement recommendations.
• Compute & AI Abuse Detection: Build the risk evaluation capabilities needed to detect and contain abuse of AWS compute and AI resources. Define how usage and behavioral signals are evaluated against customer risk profiles to identify anomalous activity early. Partner with data science and engineering to improve detection precision and reduce time-to-enforce.
• Cross-Functional Leadership: Partner with AWS service teams, Identity, Finance, Legal, Engineering, and Science to align on fraud prevention strategy and drive execution. Influence without authority across engineering, science, and product organizations. Represent trust scoring and risk evaluation in executive-level reviews.

Basic Qualifications

• 5+ years of technical product management with internet business experience
• 7+ years of full product life cycle experience
• 5+ years of P&L management and pricing experience
• 5+ years of creating written docs for development of new products experience
• Bachelor's degree in computer science, engineering, math, finance, or economics
• Experience in taking a product from conception & definition phase through engineering design and taking it to market
• Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

Preferred Qualifications

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience working within teams delivering software products and features using agile methodologies