Senior Product Analyst - Deposits - Small Business

About the role

The CSBB Deposits team manages a significant portfolio generating a substantial portion of Truist's revenue, including net interest income and fee revenue. The team focuses on deposit and debit product strategy, design, development, launch, execution, and ongoing management.

Responsibilities

• Monitor Deposit performance trends across various metrics.
• Identify and recommend new products and enhancements based on business and client needs.
• Lead product development initiatives and other strategic projects.
• Support marketing, promotional, and sales campaigns to drive client acquisition and retention.
• Collaborate with Channel Leaders, Complaints partners, and Enablement teams to resolve client issues and train teammates.
• Build and maintain strong relationships with key partners across different departments.
• Work with senior business leaders on cross-functional teams to achieve strategic goals.
• Conduct research into competitor products and industry trends.

Requirements

• Bachelor’s degree in a business-related field with a strong academic record, or equivalent education and related training.
• 4+ years of work experience within Banking or Financial Services.
• Strong partnership-building and collaboration skills.
• Proven ability to drive projects to completion.
• Excellent analytical and creative problem-solving skills.
• Demonstrated success working within cross-functional teams without formal authority.
• Strong written and verbal communication skills.
• Ability to work independently and as a member of a team.
• Experience working with data analytics partners.
• Project Management experience.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 3+ years combined experience in consumer banking, small business banking, debit, or payments.
• Previous experience working with partners in marketing, finance, acquisitions, product development, and analytics.
• Understanding and experience on client interaction and management.
• Experience working in a branch or client contact center.
• Experience in the Product Management lifecycle including idea generation, development, implementation, and management of products and services.
• Proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel, occasionally overnight.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work