Deposit Product Senior Analyst

About the role

The CSBB Deposits team manages a significant portfolio generating a substantial portion of Truist's revenue, focusing on net interest income and fee revenue. The team develops and executes strategies for deposit and debit products, collaborating with various business partners.

Responsibilities

• Monitor Deposit performance trends across sales production, balance growth, client acquisition, client retention, net interest income, fee revenue, and overall revenue.
• Identify and implement improvement opportunities.
• Recommend new products and enhancements by analyzing business and client needs, documenting requirements, measuring performance, and interpreting results.
• Lead product development initiatives and other projects.
• Aid in marketing, promotional, and sales campaigns to drive client acquisition, retention, and deepen relationships.
• Collaborate with Channel Leaders, Complaints partners, and Enablement teams to resolve client issues and train teammates.
• Build and maintain strong relationships with key partners, including Marketing, Legal, Risk, Compliance, Distribution, Servicing, Operations, Analytics, and Technology.
• Partner with senior business leaders to contribute to cross-functional teams and achieve strategic goals.
• Work with analytics teams to analyze client behavior and needs, and stay informed about competitor products and industry trends.

Requirements

• Bachelor’s degree in a business-related field with a strong academic record, or equivalent education and related training.
• 4+ years of work experience within Banking or Financial Services.
• Strong partnership-building and collaboration skills with proven ability to drive projects to completion.
• Strong analytical and creative problem-solving skills, able to generate actionable insights and recommendations based on analytics.
• Demonstrated success working within cross-functional teams without formal authority.
• Excellent written and verbal communication skills, capable of conveying insights and conclusions to peers and managers.
• Ability to handle multiple priorities based on senior management direction.
• Ability to work independently and as a member of a team, and take initiative and adapt to new responsibilities.
• Demonstrated ability to follow risk management guidelines and procedures and identify and escalate risks.
• Experience interacting with third-party vendors on ongoing monitoring and partnership activities.
• Proficiency in basic computer applications, such as Microsoft Office software products.
• Occasional travel, including overnight trips.

Qualifications

• Bachelor’s degree in a business-related major with a strong academic record, or equivalent education and related training.
• 4+ years of work experience within Banking or Financial Services.
• Strong partnership-building and collaboration skills with proven ability to drive projects to completion.
• Strong analytical and creative problem-solving skills, able to generate actionable insights and recommendations based on analytics.
• Demonstrated success working within cross-functional teams without formal authority.
• Excellent written and verbal communication skills, capable of conveying insights and conclusions to peers and managers.
• Ability to handle multiple priorities based on senior management direction.
• Ability to work independently and as a member of a team, and take initiative and adapt to new responsibilities.
• Demonstrated ability to follow risk management guidelines and procedures and identify and escalate risks.
• Experience interacting with third-party vendors on ongoing monitoring and partnership activities.
• Proficiency in basic computer applications, such as Microsoft Office software products.
• Previous experience working with partners in marketing, finance, acquisitions, product development, and analytics.
• Understanding and experience on client interaction and client management.
• Experience working in a branch or client contact center.
• Experience in the Product Management lifecycle including idea generation, developing, implementing, and managing products and services.
• Experience working with data analytics partners.
• Project Management experience.
• Experience with safe deposit boxes.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Vacation, sick leave, and paid holidays are also provided. For more details, visit Truist’s Benefits site. Some positions may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. For more information, refer to the Hiring Process section.