Senior Pricing Manager
Job Description
About the role
ServiceNow is a company dedicated to leveraging artificial intelligence (AI) to help businesses streamline processes and enhance productivity. The company was founded based on the idea of automating tasks to free up time for meaningful work.
Responsibilities
- Lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow's portfolio.
- Lead the pricing and monetization strategy across AI and other offerings, and use relevant analytical techniques to segment the market and make packaging recommendations.
- Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to strategic roadmap.
- Conduct periodic reviews of price realization, track KPIs, and drive recommendations to improve revenue and implement continuous pricing optimization plans.
- Assist in identifying new business and growth opportunities to create incremental growth, including new pricing models, pricing promotions, and go-to-market approaches.
- Own and manage key senior stakeholders and drive alignment on pricing and packaging changes.
Qualifications
- 7+ years of experience in enterprise technology industry across pricing, sales strategy, business operations and/or product strategy.
- Background in AI a plus.
- 4+ years of Pricing Strategy, GTM or Business Strategy experience in a technology or consulting firm.
- SaaS business knowledge with the ability to understand and model the tradeoffs of pricing and monetization decisions.
- A framework or process by which to make decisions.
- Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing or equivalent.
- Deep understanding of your target users and are adept at understanding their problems and arriving at elegant solutions to those problems.
- An effective communicator and are highly effective in securing buy-in on pricing/monetization strategies from executives and leaders across the business.
Benefits
Base pay range for this role is $155,400 - $272,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Additional benefits include health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.