Senior Practice Manager

About the role

The Senior Practice Manager coordinates and facilitates the daily administrative operations of the Primary Care Division. This role supports multiple administrative areas including finance, human resources, purchasing, and general office management to ensure smooth and efficient clinic operations. The Senior Practice Manager works closely with department leadership to implement policies and procedures, monitor budgets, and support staff. Position requires visits to two different locations: Hill Medical Center & Towne Drive, Fayetteville NY.

Responsibilities

• Coordinate daily administrative functions such as faculty, staff, and rotating learner scheduling, patient flow, and resource allocation to optimize department operations
• Manage and oversee clinic staff
• Recommend and assist in the development, implementation, and revision of departmental policies and procedures to improve efficiency and quality of care
• Manage budget development and monitoring, including tracking expenses and assisting with financial reporting
• Oversee human resource functions including assisting with hiring and recruitment processes, onboarding, staff training, and performance evaluations
• Manage purchasing and inventory processes to ensure timely availability of necessary supplies and equipment
• Monitor departmental financial records and assist with budgeting and forecasting activities
• Recommend staffing changes, promotions, or adjustments to meet operational needs
• Serve as a liaison between clinical staff, administrative personnel, and external vendors or service providers
• Identify and implement opportunities to improve workflow, reduce costs, and enhance patient experience
• Ensure compliance with relevant institutional policies, regulations, and procedures
• Promote team unity and engagement

Requirements

Minimum Qualifications: Bachelor's Degree in a related discipline and 3 years experience in a medical practice or health care setting. Experience in healthcare administration, preferably within a medical practice or clinical setting. Will consider equivalent combination of education and experience. Familiarity with budgeting, human resources, and operational management. Strong organizational, communication, and interpersonal skills. Ability to work collaboratively with physicians, staff, and external partners. Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Exceptional organizational and time-management skills with the ability to prioritize and multitask effectively. Ability to maintain confidentiality and exercise discretion in handling sensitive information. Basic knowledge of the health field as it applies to the position's specific operational responsibilities. Proficiency with electronic health records systems and standard office software.

Pay

Salary range: $92,000 - $147,200 (guideline based on candidate skills, experience, qualifications, internal equity, market and business considerations; based on full-time 1.0 FTE, prorated accordingly for less than 1.0 FTE).

Schedule

Work Days: Monday - Friday daytime hours (preferred).