Senior Practice Manager

About the role

The Senior Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth. This role also supports ancillary services such as human resources and information systems.

Scope and oversight

• Responsible for collaborating with 10–30 physicians and/or APPs and 23–60 caregivers
• Oversees approximately 3–7 clinics; may manage multiple specialties across a market with some travel
• May have oversight of 1–4 direct leader reports and is responsible for their development

Responsibilities

• Makes employment decisions including hiring, performance evaluations, coaching, and corrective action
• Develops vision for the practice and executes plans to achieve it
• Works effectively in a matrixed organization and influences non-direct reports to meet department goals
• Solves problems and addresses issues raised by physicians, employees, and patients

Requirements

• Leadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teaming
• Demonstrated effective communication and interpersonal relations skills
• Demonstrated ability to direct, supervise, and coach front office staff
• Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (e.g., database or presentations)

Preferred qualifications

• Bachelor’s degree in a related field
• 5 years of leadership experience in a healthcare setting
• 2 years of leadership experience over multiple departments, budgets, and leaders

Pay

The hourly range for this position is $44.99 – $69.44. Actual hourly rate dependent upon experience.

Schedule

Scheduled weekly hours: 40