Senior Office Assistant

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings — fold minor metadata into short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the posting. Key info: - Position: Senior Office Assistant (multiple positions) - Starting salary: $29.83/hour ($62,258/year) - Additional bilingual premium: $1.15/hour basic bilingual, $1.50/hour fluent bilingual - Important Dates: Tentative Dates For The Written Examination Tuesday, October 20th and/or Wednesday, October 21st, 2026 (maybe we can include as metadata) - "Do you have?" list of qualifications: drive to provide exemplary customer service support, experience working with public in office environment, collaborative mindset, excellent interpersonal skills, ability to communicate effectively orally and in writing, ability to exercise sound judgment, manage changing priorities, work independently, remain calm and professional when addressing challenging client or operational situations, talent for working well under pressure and meeting deadlines, capacity to work independently and exercise sound judgment (duplicate), desire to work with community and interact with diverse customer base, superb attention to detail, aptitude for focusing on complex projects while working in frequently interrupted environment, experience operating multi-line phone systems and navigating multiple databases, electronic systems, specialized software, advanced Microsoft Suite skills (ability to edit and remediate documents in Adobe Acrobat or learn those skills is a plus!). This is a list of qualifications/skills. - Responsibilities: As an SOA with the County of Sonoma, you’ll work on various administrative tasks that are challenging and require a high level of accuracy. You will be responsible for accepting, filing, and maintaining records, ensuring they are processed promptly, accurately, and in accordance with all applicable regulations and department standards. Additionally, you will provide exceptional customer service support and: bullet list: - Be the first point of contact for the public and other agencies - Maintain office supplies, training logs, and general inventories - Register applications, including entering data, tracking appointments, and managing specialized caseloads - Process forms, documents, and referrals - Respond to inquiries by phone, in person, and through written electronic communication - Monitor work for progress, technical adequacy, completeness, and adherence to established standards - Create and remediate documents, and review and edit presentations - Provide training, onboarding, and guidance to junior team members - Staff a lobby, as needed, greeting customers, tracking visitors, and preparing rooms for meetings - Provide information and guidance regarding County and community services - Recruitment details: This Recruitment Is Currently Being Conducted To Fill One full-time monolingual (English) position in the Employment and Training Division of the Human Services Department; One full-time basic bilingual (English/Spanish) position in the Administrative Division (South County Center) of the Human Services Department; One full-time monolingual (English) position in the Department of Agriculture, Weights, and Measures; also anticipated to fill future English and Bilingual (English/Spanish) full-time, part-time, and extra-help positions during the active status of the list. If interested in current or future vacancies, apply now. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. - About The Human Services Department (HSD): description. - About The Department Of Agriculture/Weights & Measures (AGC): description. - What We Offer: Working at the County of Sonoma offers expansive opportunities for growth and development, ability to be part of challenging and rewarding work environment, satisfaction of knowing contributions work to better community. Also flexible work arrangements and excellent benefits* including: - Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range - Bilingual Premium Pay** - An additional $1.15 for basic bilingual positions and $1.50 for fluent bilingual positions on top of the hourly pay rate - Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year - County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options - Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits - Additional Benefits - Excellent dental, vision, disability, life insurance, employee assistance program, professional development, and more - Retirement - A pension fully integrated with Social Security - Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment - Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education - Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory. - Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.15/hour for basic and $1.50/hour for fluent. - Application submissions require the Supplemental Questionnaire to be completed. - Minimum Qualifications: Experience and Education: Any combination of training and experience which would likely provide the required knowledge and abilities. Normally, two years as an Office Assistant II with the County or two years of comparable work experience in an office environment will provide this opportunity. Special Skill Assignment: Some positions may require the ability to type at a corrected speed of 45 words per minute. All positions require considerable ability to operate a personal computer and multiple software. Some positions may require the ability to communicate in a language other than English. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. The positions advertised on this announcement do not require possession of a valid California Driver’s License. - Knowledge, Skills, And Abilities: Considerable knowledge of: clerical and department practices, procedures, programs, services, policies, and regulations; the purpose and processing of a diversity of forms and documents; English grammar, vocabulary, spelling, punctuation and composition. Working knowledge of: methods and techniques used in researching, proofing, evaluation, gathering, organizing and arranging data; techniques and practices for leading workers; basic mathematics; business letter writing; the use of electronic information equipment and specific systems as used within the department. Ability to: read English at a level necessary to understand procedures, manuals, policies and guidelines; write English at a level necessary to prepare correspondence and record incoming information; speak English at a level necessary to communicate information clearly; answer a variety of questions related to department programs, services and operations; exercise sound judgement when initiating processes, actions, and alternatives within established procedures and regulations; understand and carry out written and oral instructions; prepare and maintain accurate reports and records; establish and maintain harmonious work relationships with employees and the public; communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; enter data accurately into automated systems; maintain confidentiality of restricted information; use discretion in organizing work and carrying out assignments with minimum supervision; use electronic information equipment and specific systems as used within the department; understand and apply specific rules, codes, regulations, procedures, policies, and precedents; select, interpret and explain regulations and procedures to others; locate, identify, and correct technical inaccuracies; provide direction to others; work independently in performing assignments and in resolving problems and deviations; establish, organize and arrange and (cut off). The text ends abruptly but we have enough. We need to produce HTML fragment with sections: maybe "Responsibilities", "Qualifications" (or "Requirements"), "Benefits", maybe "About the Department" (but we have headings limited to About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The instruction: use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which sections to include based on content. We have substantive content for: - Responsibilities (list) - Qualifications / Requirements (the "Do you have?" list, plus Minimum Qualifications, Knowledge Skills Abilities) - Skills (maybe separate list of skills like Microsoft Suite, typing speed, bilingual, etc.) - Benefits (What We Offer list) - Pay (starting salary and bilingual premium) - Schedule? Not mentioned explicitly; maybe flexible work arrangements mentioned under benefits but not schedule specifics. So we should not create Schedule section if no specific schedule info. - About the role: maybe a brief prose about the role (the initial paragraph about elevating career, multiple positions, etc.) Could be considered "About the role". We have that at top: "Position Information Elevate your career in public service with the County of Sonoma as a Senior Office Assistant! Multiple positions currently available! Starting salary at $ 29.83 / hour ($ 62,258 /year), plus a competitive total compensation package*, and an additional $1.15/hour for basic bilingual assignments and $1.50/hour for fluent bilingual assignments**! Important Dates Tentative Dates For The Written Examination Tuesday, October 20th and/or Wednesday, October 21st, 2026". That's about the role and includes salary, dates. We could put that in About the role section. But we also have Pay section separate for salary details. However we should avoid duplication. The instruction: Prefer a few substantive sections over many thin ones. So maybe combine About the role and Pay? But they said use headings for those categories. We could have About the role (prose) and Pay (salary details). However the About the role currently includes salary and dates; we could move salary to Pay section and keep About the role focusing on role description. We need to preserve ALL substantive information; do not invent or summarize away detail. So we must include the salary, bilingual premium, important dates, etc. We can put them in appropriate sections. We must not include boilerplate like cookie/navigation/legal/EEO etc. We should remove application instructions (like "If your answer is 'Yes!' take the steps towards building your career...") and "Join the County of Sonoma as a Senior Office Assistant (SOA)" maybe that's part of role description but could be considered application instruction? It's more like a call to apply. Might be considered boilerplate? The instruction says remove application instructions. So we should remove lines that directly tell to apply, like "If your answer is 'Yes!' take the steps towards building your career with the County of Sonoma!" and "Join the County of Sonoma as