Senior Medical Secretary - Outpatient Rehab Medicine

Under general supervision, provides secretarial support for the department, including word-processing, medical transcription, and miscellaneous secretarial support duties as described under Principal Duties and Responsibilities.

About the role

Education: High School Diploma or equivalent.

Licensures/Certifications: N/A

Principal Duties And Responsibilities

• Types letters, reports, forms, correspondence, diagnostic test results, patient histories and notes from machine dictation or rough draft where appropriate.
• Assembles and maintains files for all patients according to procedure and updates records and files for current patients.
• Pulls and prepares patient chart for appointments.
• Schedules, confirms, and coordinates patient appointments.
• Prepares and prints daily patient schedule and distributes to appropriate personnel.
• Mails patient appointment reminders and calls patient prior to appointment to confirm.
• Pre-registers all patients and verifies authorization of patient testing orders and insurance coverage.
• Checks in patients upon arrival.
• Completes patient appointment verification calls, including patient travel screen questionnaire and creates patient file.
• Orders office supplies.
• Participates in staff orientation and education.

Skills

• Knowledge in medical terminology
• General knowledge of office practices, procedures, and equipment
• Business English, spelling, punctuation, grammar and arithmetic
• Using a variety of office software applications, such as word processing, spreadsheets, presentation packages, and databases applications to produce documents
• Understanding and following oral and written instructions and communicating effectively both orally and in writing
• Proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation
• Accurate alphabetical and numeric filing

GBMC Values

• Treats everyone with courtesy
• Fosters a healing environment
• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others’ needs, feelings, and capabilities
• Strives for superior performance in every aspect of work
• Recognizes and celebrates the accomplishments of others
• Mets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through
• Be professional in the way one acts, looks, and speaks
• Takes ownership to solve problems
• Works cooperatively and collaboratively with others for the success of the team
• Adds and resolves conflict in a positive way
• Sets the idea of others to reach the best solutions
• Recognizes and celebrates the contribution of others
• Always acts with honesty and integrity
• Protects the patient
• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
• Set goals and measure outcomes that support organizational goals
• Gives and accepts help to achieve goals
• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and managing time efficiently

Pay

Pay Range: $19.92 - $29.87

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

EEO

Equal Employment Opportunity: GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.