Senior Manager, US Commercial Learning – Rare Disease

Biogen is seeking a seasoned learning and development professional with commercial, customer-facing experience for the role of Senior Manager, Commercial Learning, supporting our Rare Disease business. This is an outstanding opportunity to make a significant business impact within a growth-oriented commercial organization, partnering closely with sales and brand leadership to build and deliver learning solutions that drive field readiness and performance. The role requires a leadership mindset, strong communication, planning, and facilitation skills, the ability to work cross-functionally with key stakeholders, and the ability to execute with rigor and agility in a fast-paced, evolving environment. This role reports to the Director, US Commercial Learning & Development, and can be either hybrid position located in Cambridge, MA, or a remote position.

About the role

Biogen is seeking a seasoned learning and development professional with commercial, customer-facing experience for the role of Senior Manager, Commercial Learning, supporting our Rare Disease business. This is an outstanding opportunity to make a significant business impact within a growth-oriented commercial organization, partnering closely with sales and brand leadership to build and deliver learning solutions that drive field readiness and performance. The role requires a leadership mindset, strong communication, planning, and facilitation skills, the ability to work cross-functionally with key stakeholders, and the ability to execute with rigor and agility in a fast-paced, evolving environment. This role reports to the Director, US Commercial Learning & Development, and can be either hybrid position located in Cambridge, MA, or a remote position.

Responsibilities

• Design, develop, and deliver learning curricula and training programs for customer-facing teams within the Rare Disease business, applying adult learning principles and ADDIE methodology.
• Lead execution of onboarding and day-to-day learning initiatives, continuously optimizing the learning experience through stakeholder and field feedback.
• Facilitate engaging training delivery across live, virtual, and blended formats, adapting style to new hire and experienced field audiences.
• Partner with vendors and cross-functional stakeholders (Sales, Marketing, Medical, Legal/Regulatory/Compliance) to design accurate, field-relevant learning content and manage approval through the Promotional Review Committee (PRC) process.
• Maintain close connections with Medical Affairs to ensure alignment between medical and learning functions.
• Assess training effectiveness using surveys, field feedback, and performance data; adjust content based on evidence and share insights with leadership to inform broader capability-building strategy.
• Engage regularly with field teams and managers to understand evolving needs, identify skill gaps, and recommend learning interventions.
• Develop and deliver learning content for major business events, including launches, label updates, Fast Starts, POAs, and ad hoc business initiatives.
• Manage program timelines, budgets, and vendor partners to ensure high-quality, on-time execution across multiple concurrent projects.
• Ensure all training complies with Biogen values, code of practice, and other relevant SOPs.
• Limited domestic travel, expected to be no more than 25% (e.g., field rides, regional meetings, headquarter visits).

Requirements

Education: BS/BA degree required.

Experience: 6+ years of professional experience, including 3-5 years in Commercial Learning, Sales, Marketing, or Consulting. Experience supporting product launches and/or Rare Disease brands preferred.

Skills

• Deep understanding of the commercial pharmaceutical/biotech landscape, customer behaviors, and adult learning principles.
• Track record of delivering end-to-end learning processes, including curriculum design, development, and classroom facilitation.
• Passion for championing the needs of field teams to drive customer impact and field team satisfaction.
• Ability to