Senior Manager, Learning and Development (Commercial)

Responsibilities

• Design and implement a comprehensive commercial training strategy aligned with Alamar’s growth objectives
• Build structured onboarding programs for new hires across Sales, FAS, and commercial roles
• Develop ongoing training curricula including:
• Product knowledge (platform, assays, software, competitive positioning)
• Scientific fluency (proteomics, biomarker discovery, clinical applications)
• Sales skills and territory execution

Content Development & Delivery

• Create engaging, high-quality training materials (presentations, e-learning modules, playbooks, certifications) in close collaboration with marketing, product and sales
• Establish instruction design standards and requirements for use by content development partners including marketing and product management
• Deliver live and virtual training sessions, including:
• New hire onboarding
• Product launches
• Sales meetings and regional workshops

Field Enablement & Performance Support

• Partner with Sales Leadership to identify skill gaps and performance opportunities
• Conduct ride-alongs and field observations to reinforce training and coaching
• Develop tools and resources (customer personas, talk tracks, objection handling, competitive messaging) to enable field success

Cross-Functional Collaboration

• Work closely with:
• Marketing to align messaging and campaigns
• Product Management on new product launches
• Medical Affairs/Scientific teams to ensure technical accuracy
• Serve as the central point of coordination for commercial training initiatives across the organization

Measurement & Continuous Improvement

• Define KPIs and metrics to evaluate training effectiveness (e.g., ramp time, win rates, certification completion)
• Gather feedback from stakeholders and continuously refine programs
• Leverage data to drive improvements in training content and delivery models