Senior Manager, Product Manager, Family Banking Experiences
About the role
The Family CX team was created to unlock differentiated experiences to serve the unique needs of how customers manage shared finances. Money is deeply personal, but it’s rarely managed alone. Whether it’s parents teaching teens financial independence, partners blending their lives, or caregivers supporting aging parents, traditional banking wasn't built for the way families actually live. That’s where you come in.
As a Senior Manager, Product Manager on our Family CX team, you will lead the end-to-end product lifecycle to design collaborative multi-user banking solutions that span generations, with a focus on the Teen segment (Money Teen Checking) and balancing the needs of parents supporting them. You’ll join a passionate, cross‑functional team of designers, engineers, and business analysts hyper focused on redefining how families interact with their money—and each other.
Responsibilities
- Lead the end‑to‑end product lifecycle for collaborative banking solutions.
- Design products that serve teens learning to spend, save, and manage money while addressing parent needs.
- Work with designers, engineers, and business analysts to redefine family financial interactions.
- Apply the Capital One Product Framework (Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership) to drive outcomes.
Requirements
- Currently has, or is in the process of obtaining, one of the following with the expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- OR a Bachelor's degree in any field and at least 4 years of Product Management experience
- At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Qualifications
- Experience translating business strategy and analysis into consumer‑facing digital products.
Skills
- Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
- Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
- Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
- Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
- Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Pay
- McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management
- New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management
- Philadelphia, PA: $182,500 - $208,300 for Sr. Mgr, Product Management
- Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management
- Wilmington, DE: $182,500 - $208,300 for Sr. Mgr, Product Management