Senior Manager, Product Manager, Family Banking Experiences

About the role

The Family CX team was created to unlock differentiated experiences for customers managing shared finances. Money is deeply personal, but it’s rarely managed alone—whether parents teaching teens financial independence, partners blending their lives, or caregivers supporting aging parents. As a Senior Manager, Product Manager on this team, you will lead the end‑to‑end product lifecycle to design collaborative multi‑user banking solutions that span generations, joining a passionate cross‑functional team of designers, engineers, and business analysts focused on redefining how families interact with money—and each other.

Responsibilities

• Lead the end‑to‑end product lifecycle for collaborative multi‑user banking solutions spanning generations.
• Design and launch Money Teen Checking and other teen‑focused products that support financial independence while addressing parents’ needs.
• Partner with designers, engineers, and business analysts to redefine how families interact with money and each other.

Key Competencies (Capital One Product Framework)

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
• Technology Driven – Leverages technology to deliver innovative and resilient solutions enabling near‑term and long‑term value.
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment.

Basic Qualifications

• Bachelor’s or Master’s degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing; OR
• Bachelor’s degree in any field with at least 4 years of Product Management experience.
• Degree must be obtained on or before the scheduled start date.

Preferred Qualifications

• Experience translating business strategy and analysis into consumer‑facing digital products.

Pay

• McLean, VA: $200,700 – $229,100 for Sr. Mgr, Product Management
• New York, NY: $219,000 – $249,900 for Sr. Mgr, Product Management
• Philadelphia, PA: $182,500 – $208,300 for Sr. Mgr, Product Management
• Richmond, VA: $182,500 – $208,300 for Sr. Mgr, Product Management
• Wilmington, DE: $182,500 – $208,300 for Sr. Mgr, Product Management
• Candidates hired in other locations will receive the pay range associated with that location.
• This role is eligible for performance‑based incentive compensation (cash bonus and/or long‑term incentives), which may be discretionary or non‑discretionary.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well‑being. Eligibility varies based on full‑ or part‑time status, exempt or non‑exempt status, and management level. Learn more at the Capital One Careers website.