Senior Manager Product Manager, Family Banking Experiences

About the Role

The Family CX team was created to unlock differentiated experiences for customers managing shared finances. Money is deeply personal, but it’s rarely managed alone — whether parents teaching teens financial independence, partners blending their lives, or caregivers supporting aging parents, traditional banking wasn't built for the way families actually live. As a Senior Manager, Product Manager on this team, you will lead the end‑to‑end product lifecycle to design collaborative multi‑user banking solutions that span generations, with a focus on the Teen segment and Money Teen Checking.

Responsibilities

• Lead the end-to-end product lifecycle to design collaborative multi-user banking solutions that span generations.
• Focus on the Teen segment, delivering Money Teen Checking to serve teens learning to spend, save, and manage money while balancing parents’ needs.
• Work with a cross‑functional team of designers, engineers, and business analysts to redefine how families interact with money and each other.

Requirements

• Currently have, or be in the process of obtaining, a Bachelor’s or Master’s degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing; OR a Bachelor’s degree in any field with at least 4 years of product management experience.
• Degree must be obtained on or before the scheduled start date.
• Capital One will not sponsor employment authorization for this position.

Preferred Qualifications

• Experience translating business strategy and analysis into consumer‑facing digital products.

Skills

• Human‑Centered: obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business‑Focused: delivers game‑changing outcomes by focusing on leverage and execution excellence.
• Technology‑Driven: leverages technology to deliver innovative and resilient solutions that enable near‑term and long‑term value.
• Integrated Problem Solving: identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership: leads cross‑functional teams to solve customer problems and drive organizational alignment.

Benefits

• Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well‑being.
• Eligibility for performance‑based incentive compensation, including cash bonus(es) and/or long‑term incentives (LTI), discretionary or non‑discretionary depending on the plan.

Pay

• New York, NY: $219,000 – $249,900 for Sr. Mgr, Product Management
• Philadelphia, PA: $182,500 – $208,300 for Sr. Mgr, Product Management
• Richmond, VA: $182,500 – $208,300 for Sr. Mgr, Product Management
• Wilmington, DE: $182,500 – $208,300 for Sr. Mgr, Product Management
• Candidates hired in other locations will receive the pay range associated with that location; actual salary reflected in offer letter.