Senior Manager, Learning Management System (LMS) - HR Technology

Job Responsibilities

• Serve as the product owner for the LMS, shaping the roadmap, prioritizing enhancements, and driving platform evolution.
• Establish and maintain governance frameworks, including standards, processes, and documentation.
• Lead, in partnership with our 3rd party implementation partners, the implementation of Labcorp's new learning platform, Docebo.
• Support sunsetting of current learning platform (Saba) by December 2026.
• Support archival activities related to Saba end-of-life in conjunction with Labcorp's archival and database teams.
• Oversee day-to-day LMS operations, including configuration, permissions, workflows, content management, and system performance.
• Ensure the LMS and related systems meet 21 CFR Part 11 requirements, including validation, audit trails, and electronic signature controls.
• Manage integrations with HRIS, SSO, content libraries, analytics tools, and other HR technology platforms.
• Lead vendor relationships, contract discussions, and escalation management.
• Collaborate with L&D, HR, Quality, Regulatory, and business leaders to design effective learning workflows and experiences.
• Translate business needs into technical requirements and system configurations.
• Provide guidance on learning technology best practices, capabilities, and emerging trends.
• Oversee learning data governance, reporting, and dashboards.
• Deliver insights that support compliance, talent development, and business decision-making.

Minimum Qualifications

• Bachelor’s Degree
• 5 or more years’ of experience in learning technology, LMS administration, or HR technology roles.
• 3 or more years’ expertise with Saba and/or Docebo; Docebo experience is preferred but experience with both is highly valued.
• 3 or more years’ experience working in a 21 CFR Part 11–validated environment, including system validation and audit readiness.
• 2 or more years’ demonstrated ability to lead and develop technical teams.

Additional Job Standards

• Proven experience leading LMS implementations, migrations, or major upgrades.
• Strong understanding of LMS integrations (HRIS, SSO, content providers, analytics platforms).
• Strong project management skills with experience in Agile, waterfall, or hybrid methodologies.
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience integrating LMS with Workday HCM.
• Experience with additional learning platforms (Degreed, Cornerstone, Workday Learning, SCORM/xAPI tools).
• Background in change management and user adoption strategies.
• Experience in regulated industries such as pharmaceuticals, biotech, or medical devices.
• Familiarity with AI-enabled learning tools and modern learning experience design.

Benefits

• Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.