Senior Manager, Digital Vendor Management Office

About the role

The Senior Manager, Digital Vendor Management Office (VMO) is a foundational leadership role responsible for standing up and operationalizing a next-generation vendor management capability across the Digital organization. This role will lead the transition from a fragmented, contract-driven vendor landscape to a strategic, value-driven vendor ecosystem, improving cost transparency, strengthening supplier governance, and driving measurable cost optimization.

Responsibilities

• VMO Setup & Vendor Model Transformation: Lead the design and implementation of the Vendor Management Office (VMO) as a core Digital capability
• Partner with internal stakeholders and external advisors to establish a baseline view of the new vendor landscape and drive the transition to a simplified, strategic vendor ecosystem
• Stand up governance forums, operating cadence, and decision frameworks to support the new model
• Cost Optimization: Identify and support execution of cost optimization opportunities across all strategic vendor engagements
• Partner with Supply Chain to institutionalize end-to-end visibility into vendor spend and deliver standardized reporting and dashboards
• Performance, Risk & Value Assurance: Implement frameworks to ensure vendors deliver against expected value and outcomes
• Strategic Supplier Governance & Engagement: Establish and lead governance for strategic and high-value vendors, including executive business reviews, performance management, and issue escalation and resolution frameworks

Qualifications

• Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant experience
• 8 years or more years of previous experience (in addition to education requirement)
• Preferred: 8–12+ years of experience in vendor management, sourcing, consulting, or IT financial management, with experience in VMO setup, vendor consolidation, or large-scale transformation initiatives
• Proven track record driving cost optimization and supplier performance improvements

Physical Requirements

The job primarily operates in a professional office environment and routinely requires the use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Key physical demands include repetitive motions, eye/hand/foot coordination, sitting, talking, and hearing.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.