Senior Manager, Vendor Management Office

About the role

This position is responsible for implementing and managing the defined US WM Operations Vendor Management Strategy into day-to-day operations, ensuring adherence to the formal vendor management program, internal policies and processes, in support of a consistent vendor oversight approach. The role will ensure strong governance practices are in place and enforced, ensuring obligations under FINRA Regulatory Notice 21-29 are met, implementing proper vendor risk management practices, and leading and/or participating in strategic improvements on how vendor risk is monitored and reported across Operations. The position fosters collaboration and builds relationships across the Enterprise, interacting with various business lines and functional units within the firm to provide superior service support to both internal and external customers.

The individual in this position serves as a knowledgeable senior-level liaison for both Operations and RBC, understanding regulatory and organizational risks associated with vendor-supported work processes. Responsibilities include adherence to policies, processes, procedures, standards, and appropriate regulations related to both the RBC Capital Markets Broker Dealer and NY Bank Branch.

Responsibilities

• Oversight & Risk Management: Implement and maintain effective processes to manage supplier oversight and governance and ensure compliance with relevant RBC Third Party Risk policies and U.S. federal & local regulatory requirements. Track and manage upcoming vendor activities related to contract negotiations, supplier reviews, new policies and procedures, ensuring US WM Operations remains in compliance with all internal policies and is prepared for upcoming contract negotiations.
• Relationship Management & Business/Strategic/Cultural Alignment: Partner with RBC Procurement, Technology, and other Enterprise Centers of Governance on contract negotiations/renegotiations, Supplier Risk Management processes, and other vendor-related responsibilities for all key vendor contracts owned by US WM Operations and/or provide key services to US WM Operations.
• Leadership & Management: Provide leadership, coaching, and development support to the US WM Operations Vendor Management Oversight team to ensure overall performance meets or exceeds established industry, regulatory, and company standards for service, innovation, and professionalism.

Requirements

• Bachelor’s degree in finance or related field
• Securities license 7 or 99 (or able to obtain license within 120 days)
• 5+ years prior securities, banking, technology industry and/or job-specific related experience
• 5+ years credit operations, project management, vendor management, analysis, and/or risk control experience
• 5+ years demonstrated and sound managerial experience leading and managing a team

Nice-to-have

• Direct experience with Regulatory Matters and Audits

Pay

The good-faith expected salary range for this position is $90,000 – $160,000, depending on factors including but not limited to the candidate’s experience, skills, registration status, market conditions, and business needs. This salary range does not include other elements of total compensation, such as a discretionary bonus and benefits including a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation, commissions, and stock where applicable
• Leaders who support development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work and take on progressively greater accountabilities
• Access to a variety of job opportunities across the business

Skills

• Adaptability
• Budgeting
• Business Oriented
• Decision Making
• Long Term Planning
• Program Management
• Resource Management
• Results-Oriented
• Team Management
• Time Management