Senior Manager, Vendor Management

Key Responsibilities

• Execute outsourcing strategies for clinical trials in collaboration with Clinical Development that supports the business needs and maximizes the return on investment.
• Lead RFI/RFP processes, vendor evaluations, and bid defense meetings to select CROs, Labs, RTSM, electronic Clinical Outcome Assessments, Blood Pressure Monitoring and other various specialty vendors in collaboration with a cross functional team.
• Ensure all outsourcing activities are conducted in a manner that conforms to an ethical process as well as adherence to all applicable internal and external compliance standards, processes and guidelines.
• Negotiate and manage MSAs, work orders, and change orders in collaboration with Legal; ensure completeness, accuracy, and appropriate business terms (pricing, deliverables, milestones, payment schedules, and performance measures).
• Work cross-functionally to lead and manage special project initiatives such as preferred provider relationships, functional service provider models (FSP), strategic partnerships, standardization initiatives, metrics / KPIs, SOP development and training programs.
• Drive standardization and process improvement across vendors to ensure consistency and operational efficiencies.
• Collaborate with internal team members to manage vendor relationships and to resolve any vendor performance issues.
• Partner with Finance to forecast study budgets and manage financial accruals.
• Partner with Clinical Operations, Regulatory, Quality, and Finance teams to drive operational excellence and compliance.
• Train and educate clinical development and other relevant functional areas on outsourcing activities, processes and requirements

Qualifications

• Strong written and verbal communication skills, including well developed presentation skills
• Must be flexible, adaptable, proactive, and work well under pressure
• Problem Solving/Analysis
• Strong customer focus
• Strategic Thinking
• Team collaboration

Skills and Attributes

• Bachelor’s degree in Life Sciences, Business, or related field; advanced degree preferred.
• 6+ years of experience in clinical outsourcing/vendor management within pharma/biotech or CRO.
• Experience in Commercial Sourcing a plus
• Proven experience negotiating complex contracts and managing vendor relationships
• Knowledge of clinical trial operations, regulatory requirements, and financial management.
• Excellent communication, influencing, and problem-solving skills.
• Ability to work in a fast-paced, matrixed environment.

Travel

This position requires up to 10% travel. Frequently travel is outside the local area and overnight.

Pay

US Salary Range: $150,000 - $163,000