Senior Manager, Corporate Workplace and Facilities Management

About the role

Oversee building maintenance and workplace services, ensuring a seamless experience for employees and visitors. Focus on operational reliability and effective property management.

Responsibilities

• Develop and manage robust facilities operational strategies focused on customer experience, reliability, and cost optimization.
• Oversee expense and capital budgets, ensuring expenditures align with the Total Cost of Occupancy methodology.
• Ensure proper staffing and completion of daily facility tasks, including maintenance and workplace experience services.
• Administer personnel functions, such as recruiting, training, and mentoring staff, to build a strong team.
• Collaborate with Finance and other partners to manage property financial activities and adhere to corporate policies.
• Oversee vendor performance management and ensure all work meets contractual and company expectations.
• Lead facilities planning, including space allocation and coordination with departments for reconfiguring spaces.

Requirements

• Full-time, on-site presence with no remote or hybrid work options.
• Potential but limited overnight, multi-night travel to offices in market areas/out-of-town.
• Ability to respond to after hour emergencies/inclement weather issues.
• Ability to climb a ladder, bend/squat/kneel and lift or carry up to 20 pounds as needed.
• Walking: moving about on foot frequently, often over long distances and for long periods of time.

Qualifications

• Bachelor's degree in Business Administration or related field, or 5 years of equivalent experience.
• 7+ years of facilities management experience.
• 5+ years of Office and Occupancy Services management experience.
• 5+ years of supervisory experience.
• Hospitality, Meeting and Event Management Skills.
• Understand building construction with the ability to read and interpret blueprints.
• Communicate in a clear, straightforward, professional manner with all levels of employees, customers, and suppliers, both in writing and verbally.
• Demonstrate advanced customer service skills.
• Use personal computer and software applications, including Microsoft Office, proficiently.
• Work independently.
• Know fire prevention and other building safety programs and practices.
• Understand OSHA, EPA, and DOT regulations.
• Have knowledge of quantitative and qualitative methods for safety management.
• Understand financial terms, principles, and corporate budgeting practices.
• Apply and utilize KPIs and performance metrics through benchmarking and best practices.
• Exhibit effective empathy, compassion, welcoming skills, and willingness to provide atonement in difficult situations.
• Supervise, influence, and motivate others effectively.
• Maintain confidentiality effectively.
• Read, write, speak, and understand English.

Skills

• Understand building construction with the ability to read and interpret blueprints.
• Communicate in a clear, straightforward, professional manner with all levels of employees, customers, and suppliers, both in writing and verbally.
• Demonstrate advanced customer service skills.
• Use personal computer and software applications, including Microsoft Office, proficiently.

Benefits

A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Pay

Details TBD

Schedule

Full-time, on-site presence with no remote or hybrid work options.

Benefits

Details TBD