Jobs · Management · North Carolina

Senior Manager, Corporate Workplace and Facilities Management

Spectrum · Charlotte, NC · Yesterday
On-siteManagementFull-time

About the role

Oversee building maintenance and workplace services, ensuring a seamless experience for employees and visitors. Focus on operational reliability and effective property management.

Responsibilities

  • Develop and manage robust facilities operational strategies focused on customer experience, reliability, and cost optimization.
  • Oversee expense and capital budgets, ensuring expenditures align with the Total Cost of Occupancy methodology.
  • Ensure proper staffing and completion of daily facility tasks, including maintenance and workplace experience services.
  • Administer personnel functions, such as recruiting, training, and mentoring staff, to build a strong team.
  • Collaborate with Finance and other partners to manage property financial activities and adhere to corporate policies.
  • Oversee vendor performance management and ensure all work meets contractual and company expectations.
  • Lead facilities planning, including space allocation and coordination with departments for reconfiguring spaces.

Requirements

  • Full-time, on-site presence with no remote or hybrid work options.
  • Potential but limited overnight, multi-night travel to offices in market areas/out-of-town.
  • Ability to respond to after hour emergencies/inclement weather issues.
  • Ability to climb a ladder, bend/squat/kneel and lift or carry up to 20 pounds as needed.
  • Walking: moving about on foot frequently, often over long distances and for long periods of time.

Qualifications

  • Bachelor's degree in Business Administration or related field, or 5 years of equivalent experience.
  • 7+ years of facilities management experience.
  • 5+ years of Office and Occupancy Services management experience.
  • 5+ years of supervisory experience.
  • Hospitality, Meeting and Event Management Skills.
  • Understand building construction with the ability to read and interpret blueprints.
  • Communicate in a clear, straightforward, professional manner with all levels of employees, customers, and suppliers, both in writing and verbally; Demonstrate advanced customer service skills.
  • Use personal computer and software applications, including Microsoft Office, proficiently.
  • Work independently.
  • Know fire prevention and other building safety programs and practices.
  • Understand OSHA, EPA, and DOT regulations.
  • Have knowledge of quantitative and qualitative methods for safety management.
  • Understand financial terms, principles, and corporate budgeting practices.
  • Apply and utilize KPIs and performance metrics through benchmarking and best practices.
  • Exhibit effective empathy, compassion, welcoming skills, and willingness to provide atonement in difficult situations;
  • Supervise, influence, and motivate others effectively.
  • Maintain confidentiality effectively.
  • Read, write, speak, and understand English.

Skills

  • Understand building construction with the ability to read and interpret blueprints.
  • Communicate in a clear, straightforward, professional manner with all levels of employees, customers, and suppliers, both in writing and verbally; Demonstrate advanced customer service skills.
  • Use personal computer and software applications, including Microsoft Office, proficiently.
  • Work independently.
  • Know fire prevention and other building safety programs and practices.
  • Understand OSHA, EPA, and DOT regulations.
  • Have knowledge of quantitative and qualitative methods for safety management.
  • Understand financial terms, principles, and corporate budgeting practices.
  • Apply and utilize KPIs and performance metrics through benchmarking and best practices.
  • Exhibit effective empathy, compassion, welcoming skills, and willingness to provide atonement in difficult situations;
  • Supervise, influence, and motivate others effectively.
  • Maintain confidentiality effectively.
  • Read, write, speak, and understand English.

Benefits

A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Pay

Details TBD based on market research and company policy.

Schedule

Full-time, on-site presence with no remote or hybrid work options.

Commute

Potential but limited overnight, multi-night travel to offices in market areas/out-of-town.

Equal Opportunity Employer

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

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