Senior Manager, Corporate Workplace and Facilities Management

About the role

Oversee building maintenance and workplace services, ensuring a seamless experience for employees and visitors. Focus on operational reliability and effective property management. Contribute to Spectrum's mission of operational excellence and exceptional service delivery.

Responsibilities

• Develop and manage robust facilities operational strategies focused on customer experience, reliability, and cost optimization.
• Oversee expense and capital budgets, ensuring expenditures align with the Total Cost of Occupancy methodology.
• Ensure proper staffing and completion of daily facility tasks, including maintenance and workplace experience services.
• Administer personnel functions, such as recruiting, training, and mentoring staff, to build a strong team.
• Collaborate with Finance and other partners to manage property financial activities and adhere to corporate policies.
• Oversee vendor performance management and ensure all work meets contractual and company expectations.
• Lead facilities planning, including space allocation and coordination with departments for reconfiguring spaces.

Requirements

• Full-time, on-site presence with no remote or hybrid work options.
• Potential but limited overnight, multi-night travel to offices in market areas/out-of-town.
• Ability to respond to after hour emergencies/inclement weather issues.
• Ability to climb a ladder, bend/squat/kneel and lift or carry up to 20 pounds as needed.
• Walking: moving about on foot frequently, often over long distances and for long periods of time.

Qualifications

• Education: Bachelor's degree in Business Administration or related field, or 5 years of equivalent experience.
• Experience: 7+ years of facilities management experience, 5+ years of Office and Occupancy Services management experience, 5+ years of supervisory experience.
• Hospitality, Meeting and Event Management Skills: Understand building construction with the ability to read and interpret blueprints, communicate in a clear, straightforward, professional manner with all levels of employees, customers, and suppliers, both in writing and verbally, demonstrate advanced customer service skills, use personal computer and software applications, including Microsoft Office, proficiently, work independently, know fire prevention and other building safety programs and practices, understand OSHA, EPA, and DOT regulations, have knowledge of quantitative and qualitative methods for safety management, understand financial terms, principles, and corporate budgeting practices, apply and utilize KPIs and performance metrics through benchmarking and best practices, exhibit effective empathy, compassion, welcoming skills, and willingness to provide atonement in difficult situations, supervise, influence, and motivate others effectively, maintain confidentiality effectively, read, write, speak, and understand English.

Skills

• Understand building construction with the ability to read and interpret blueprints.
• Communicate in a clear, straightforward, professional manner with all levels of employees, customers, and suppliers, both in writing and verbally.
• Demonstrate advanced customer service skills.
• Use personal computer and software applications, including Microsoft Office, proficiently.
• Work independently.
• Know fire prevention and other building safety programs and practices.
• Understand OSHA, EPA, and DOT regulations.
• Have knowledge of quantitative and qualitative methods for safety management.
• Understand financial terms, principles, and corporate budgeting practices.
• Apply and utilize KPIs and performance metrics through benchmarking and best practices.
• Exhibit effective empathy, compassion, welcoming skills, and willingness to provide atonement in difficult situations.
• Supervise, influence, and motivate others effectively.
• Maintain confidentiality effectively.
• Read, write, speak, and understand English.

Benefits

A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Pay

Details TBD

Schedule

Full-time, on-site presence with no remote or hybrid work options.

Benefits

Details TBD