Senior IT Project Manager, Enterprise AI Delivery
About the role
The Senior IT Project Manager oversees AI system projects and/or programs of a complex nature. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Responsibilities
- Assemble and lead the project team, identify appropriate resources needed, and develop schedules to ensure completion of AI delivery projects.
- Coordinate across engineering, product, data, and partners to move evolving AI work into structured, deliverable execution.
- Manage stakeholder partnerships and mitigate risks.
- Understand the system scope and project objectives, and the role and function of each team member, to effectively coordinate the activities of the team.
- Oversee the interdependencies and integration of interrelated AI projects, set strategies, and lead program execution to deliver longer-term business value.
- Apply knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI and agentic workflows, and responsible AI practices, alongside SDLC and ITIL frameworks to manage risks and issues unique to technology projects.
- Partner effectively with product management and engineering stakeholders to translate technical direction into structured delivery plans.
- Influence the department's strategy.
- Make decisions on moderately complex to complex issues regarding technical approach for project components.
Requirements
- Bachelor's degree in Business, Information Technology, or a related field
- 5 or more years of technical project management experience
- 5 or more years of experience in technical product selection, technical design, and practical implementation of IT solutions
- Familiar with AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI/agentic workflows, and responsible AI practices
- Passionate about contributing to an organization focused on continuously improving consumer experiences
- Experience delivering AI or GenAI projects
- Translate between data science, engineering, product, and business partners
Qualifications
- Master's Degree in Business Administration
- Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation
- Familiarity with responsible AI and model risk concepts
- Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks)
- Experience in the health solutions industry
Skills
- Working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI/agentic workflows, and responsible AI practices
Benefits
Humana offers competitive benefits that support whole-person well-being. Associate benefits include medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.
Pay
$104,000 - $143,000 per year
Schedule
This position follows a Hybrid work style (2-3 days a week in office).
The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC.
Scheduled Weekly Hours 40