Senior IT Project Manager, Enterprise AI Delivery
About the role
The Senior IT Project Manager oversees AI system projects and/or programs of a complex nature. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Responsibilities
- Assemble and lead the project team, identify appropriate resources needed, and develop schedules to ensure completion of AI delivery projects.
- Coordinate across engineering, product, data, and partners to move evolving AI work into structured, deliverable execution.
- Manage stakeholder partnerships and mitigate risks.
- Understand the system scope and project objectives, and the role and function of each team member, to effectively coordinate the activities of the team.
- Oversee the interdependencies and integration of interrelated AI projects, set strategies, and lead program execution to deliver longer-term business value.
- Apply knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI and agentic workflows, and responsible AI practices, alongside SDLC and ITIL frameworks to manage risks and issues unique to technology projects.
- Partner effectively with product management and engineering stakeholders to translate technical direction into structured delivery plans.
- Become influential in the department's strategy.
- Make decisions on moderately complex to complex issues regarding technical approach for project components.
Requirements
- Bachelor's degree in Business, Information Technology, or a related field.
- 5 or more years of technical project management experience.
- 5 or more years of experience in technical product selection, technical design, and practical implementation of IT solutions.
- Familiar with AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI/agentic workflows, and responsible AI practices.
- Passionate about contributing to an organization focused on continuously improving consumer experiences.
- Experience delivering AI or GenAI projects.
- Translate between data science, engineering, product, and business partners.
Qualifications
- Master's Degree in Business Administration preferred.
- Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation.
- Familiarity with responsible AI and model risk concepts.
- Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks).
- Experience in the health solutions industry.
Skills
Applies working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI and agentic workflows, and responsible AI practices, alongside Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects.
Benefits
Humana offers competitive benefits that support whole-person well-being. Associate benefits include medical, dental, and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.
Pay
$104,000 - $143,000 per year
Schedule
This position follows a Hybrid work style (2-3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC. Scheduled Weekly Hours 40