Senior IT Project Manager, Enterprise AI Delivery

About the role

The Senior IT Project Manager oversees AI system projects and/or programs of a complex nature. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. You will bring project management discipline to Enterprise AI projects, coordinating across engineering, product, data, and partners to move evolving AI work into structured, deliverable execution.

Responsibilities

• Assemble and lead the project team, identify appropriate resources needed, and develop schedules to ensure completion of AI delivery projects.
• Manage stakeholder partnerships and mitigate risks.
• Apply working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI and agentic workflows, and responsible AI practices, alongside Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) frameworks.
• Partner effectively with product management and engineering stakeholders to translate technical direction into structured delivery plans.
• Become influential in the department's strategy.

Requirements

• Bachelor's degree in Business, Information Technology, or a related field.
• 5 or more years of technical project management experience.
• 5 or more years of experience in technical product selection, technical design, and practical implementation of IT solutions.
• Familiar with the system scope and project objectives, and the role and function of each team member, in order to effectively coordinate the activities of the team.
• Applies working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI/agentic workflows, and responsible AI practices.
• Passionate about contributing to an organization focused on continuously improving consumer experiences.
• Experience delivering AI or GenAI projects.
• Translate between data science, engineering, product, and business partners.

Preferred Qualifications

• Master's Degree in Business Administration.
• Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation.
• Familiarity with responsible AI and model risk concepts.
• Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks).
• Experience in the health solutions industry.

Additional Information

This position follows a Hybrid work style (2-3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC. Scheduled Weekly Hours 40.