Senior IT Project Manager, Enterprise AI Delivery
About the role
Oversee AI system projects and/or programs of a complex nature. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Bring project management discipline to Enterprise AI projects, coordinating across engineering, product, data, and partners to move evolving AI work into structured, deliverable execution.
Assemble and lead the project team, identify appropriate resources needed, and develop schedules to ensure completion of AI delivery projects. Often manage stakeholder partnerships and mitigate risks. Familiar with the system scope and project objectives, and the role and function of each team member, to effectively coordinate the activities of the team. When managing programs, oversee the interdependencies and integration of interrelated AI projects, and set strategies and lead program execution to deliver longer-term business value.
Apply working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI and agentic workflows, and responsible AI practices, alongside Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects. Partner effectively with product management and engineering stakeholders to translate technical direction into structured delivery plans. Begin to influence the department's strategy. Make decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercise considerable latitude in determining objectives and approaches to assignments.
Responsibilities
- Deliver AI or GenAI projects
- Translate between data science, engineering, product, and business partners
- Apply AI/ML delivery concepts (model lifecycle, MLOps fundamentals, GenAI/agentic workflows, responsible AI practices)
- Use SDLC and ITIL frameworks to manage risks and issues in technology projects
Requirements
- Bachelor's degree in Business, Information Technology, or a related field
- 5 or more years of technical project management experience
- 5 or more years experience in technical product selection, technical design, and practical implementation of IT solutions
- Working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI/agentic workflows, and responsible AI practices
- Passion for contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Master's Degree in Business Administration
- Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation
- Familiarity with responsible AI and model risk concepts
- Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks)
- Experience in the health solutions industry
- Six Sigma and/or Project Management Institute (PMI) certification
Schedule
This position follows a Hybrid work style (2-3 days a week in office). Scheduled weekly hours: 40.
Location
Candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC.
Pay
The pay range is $104,000 - $143,000 per year. This job is eligible for a bonus incentive plan based on company and/or individual performance.
Benefits
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance