Senior Field Service Technician
Xylem · Randolph, MA · 3 wk ago
Engineering$28–$32/hrFull-time
About the role
The Senior Field Service Technician will execute field service activities at customer sites in a safe and efficient manner. This role involves working with civil and mechanical equipment conditions, conducting installations, and identifying and remedying safety issues (both Company and Customer-owned equipment).
Responsibilities
- Takes care of company property
- Create and maintain a safe working environment and culture within the organization
- Take direct supervision but can work independently if needed
- Travel requirements: Local travel
Requirements
- Must be able to function in a team environment
- Willingness to learn
- Pass background check & pre-employment drug screen
- Clean driving record
- Water treatment experience highly preferred
- HVAC experience highly preferred
- 2 to 5 years of technical work experience
Qualifications
- HS diploma or equivalent
- Electrical, mechanical ability
- Lead by example
- Must have customer service experience
- Must demonstrate critical thinking and troubleshooting ability
- Must synthesize technical information and communicate it clearly
- Must derive insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways
Skills
- Technically sound
- Experience with Microsoft Office including smart devices
Benefits
- Health, Dental and Vision insurance available on your 1st day of employment
- Generous retirement savings plan
- Generous PTO package and paid holidays
- Career progression and development plans
- Company wellness, rewards and recognition, and employee discount programs
Pay
The estimated salary range for this position is $28 to $32/hourly. Starting pay is dependent on multiple factors, such as skills, experience and work location.
Schedule
Local travel