Senior Field Service Technician

Senior Field Service Technician

What You’ll Be Doing

• Installing, servicing, and maintaining water purification and treatment equipment using a company service vehicle
• Troubleshooting mechanical, electrical, and plumbing-related issues
• Providing direct, customer-facing support while representing Xylem professionally
• Participating in an on-call rotation, including occasional afternoons/weekends
• Identifying and addressing safety concerns on customer and company equipment
• Utilizing smart devices and Microsoft Office for documentation and reporting
• Operating with high independence while supporting a team culture built on accountability and safety

Where You’ll Make an Impact

You’ll report to the Bolingbrook service hub and travel daily to customer sites throughout the region — keeping essential water treatment systems running and helping ensure reliable, safe water solutions for commercial and industrial customers.

Travel You Can Expect

50%+ daily travel using a company vehicle
Home daily (no regular overnight travel required for this posting)

What We’re Looking For

• A high school diploma or equivalent
• 2–5 years of technical experience preferred — industrial or commercial process water experience is a plus
• Mechanical aptitude; electrical or plumbing experience is a bonus
• Experience using smart devices and Microsoft Office for service documentation
• Ability to work in a high customer-facing environment
• Ability to identify and resolve safety concerns

The Kind of Technician Who Thrives Here

You’re someone who takes ownership in the field. You’re confident working solo, but you value being part of a mission-driven team. You’re hands-on, solutions-oriented, and motivated by helping customers keep critical equipment running safely and effectively.

What We Offer

• The estimated salary range for this position is $30 to $35/hour. Starting pay is dependent on multiple factors, such as skills and experience.
• 20 days PTO from the start and paid holidays
• Generous retirement savings plan
• Customizable health, dental and vision insurance (eligible on first date)
• Reward and recognition programs
• Paid parental leave

Ready to Make a Direct Impact?

If you're looking for more than “just another service job” — and want a role where your field expertise is trusted, valued, and central to solving real-world challenges — we want to hear from you. Apply today and take your career further with Xylem. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use.