Field Service Technician
OWL Services · Albuquerque, NM · 2 wk ago
EngineeringFull-time
About the role
The position is responsible for servicing and installing various electronic equipment to include security and point of sale.
Responsibilities
- Troubleshoots, inspects, replaces/repairs a wide variety of electro-mechanical devices such as cash registers, coin changers, security equipment, alarms, and point of sale equipment.
- Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner.
- Correctly review work orders, manuals, and drawings to properly perform maintenance and service of equipment.
- Utilize various testing devices, multiple hand and power tools related to the job.
- May be temporarily assigned to other geographical areas to provide support with new installations and upgrades.
Requirements
- Mechanical aptitude and troubleshooting skills required.
- Must be able to work independently and be a strong problem-solver.
- Strong attention to safety and willingness to follow all safety protocols.
- 24/7 on-call rotation with other techs in your area.
- Must be able to travel up to 30-40% overnight.
- Experience with various POS systems (Verifone/NCR) a plus.
- Experience with Alarms a plus.
- High school diploma or equivalent.
- Valid driver's license and good driving record is required.
- Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.
- Ability to use a computer and smartphone proficiently.
Physical Demands and Work Environment
- The physical demands include moderate with some strenuous physical exertion including the ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist.
- Must be able to climb a ladder and lift/carry up to 70 lbs.
- Work will be performed both outdoors and indoors.
Compensation and Benefits
- 10 Paid Holidays
- Flexible Time Off
- 401(k) Company Match
- Health, Dental, and Vision Insurance
- HSA and FSA
- Disability & Occupational Accident Insurance
- Company-Paid Life Insurance Policy
- Employee Assistance Program (EAP)
- World-class paid training program for you to learn the skills for long term career success.