Senior Director, Product Management (Fintech)

About the role

As Senior Director, Product Management (Fintech), you own the vision and strategy for Payments and Risk at Housecall Pro. These domains span the experiences our Pros touch every day, from sending invoices to getting instant access to their funds, the risk protections that keep their money and reputation safe, as well as the platform services that other teams across the company build on.

Responsibilities

• Set the long-term product vision and strategy for the payments and risk domains
• Establish key performance indicators (KPIs) focused on payments GMV, engagement, and net take opportunities
• Support your PMs to develop a set of Objectives and Key Results, and deliver on the projects to achieve this vision
• Lead a team of Product Managers, providing coaching to grow the next generation of product leaders
• Develop your product managers as builders who use AI tools and processes to accelerate individual and team velocity in delivering impactful, high-quality solutions to customers
• Bring AI solutions into the product as a core engine to drive cashflow for our Pros
• Collaborate closely with Engineering and Risk to build robust, scalable payments and risk infrastructure as foundational platform services
• Operate across the business as the product lead for Risk, ensuring the product org and broader business understand risk exposure and build solutions with these considerations in mind

Qualifications

• 10+ years of experience in product management, with at least 7 years in a leadership role
• Proven track record of leading large product teams and successfully launching products in B2B SaaS or vertical SaaS
• Deep expertise in payments, ideally within modern providers (i.e. Stripe, Square) or vertical software platforms
• Direct background or exposure to Risk domains and the protections necessary for delivering financial products
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation