Senior Director, Commercial Applications

What Makes Us a Great Place to Work

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top-ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.

Where You’ll Fit Within the Team

This role owns the vision, strategy, and roadmap of Bain’s global commercial platform—including core applications, tools, and processes. You will be accountable for ensuring this platform drives measurable commercial impact, including improved partner productivity, pipeline quality, revenue outcomes, and other specific metrics to be defined. You will serve as the voice of the frontline, translating business needs into scalable commercial solutions and setting firmwide priorities across the platform. This will require both a deep understanding of the needs of the Partner team, as well as working directly with Partners to identify pain points, unmet needs, and test solutions. In close partnership with Practices, TSG, and other functions, you will own product direction and prioritization, ensuring alignment with business goals while driving adoption and consistent usage across the firm.

What You’ll Do

Strategic Product Leadership

• Define and own the vision, strategy, and roadmap for Bain’s global commercial platform, aligned to firm priorities and frontline needs.
• Work with frontline users to understand use cases, pain points, and unmet needs.
• Set product priorities and investment cases, linking initiatives to measurable business outcomes (e.g., adoption, productivity, revenue impact); track performance and continuously optimize the platform.
• Stay ahead of emerging technologies (e.g., AI, commercial tooling) and translate them into practical, value-driving use cases for Bain.
• Act as a visible champion for the commercial platform to drive awareness, trust, and adoption.

Platform(s) Management and Delivery

• Own end-to-end product lifecycle delivery—from ideation and prioritization through build, launch, adoption, and maintenance.
• Translate business strategy into clear product requirements, success metrics, and scalable solutions.
• Partner with TSG and architecture teams to ensure solutions are feasible, scalable, and aligned with enterprise standards (e.g., security).
• Drive user-centered design and rapid validation (e.g., prototypes, pilots) to ensure solutions meet frontline needs.

Team Leadership and Stakeholder Engagement

• Lead and develop Senior Product Owner(s); define the future organization.
• Drive alignment across Commercial Operations, Practices, TSG, and other stakeholders to ensure clear priorities and coordinated delivery.
• Shape compelling narratives and influence the frontline, to accelerate adoption and behavior change.
• Build trusted relationships with global commercial leaders, serving as an advisor on commercial applications and capabilities.

About You

• Must-have:
• Bachelor’s degree in a relevant field
• 5-7 years in a client-facing capacity at Bain or recent prior Bain consulting experience at the AP level
• Direct participation in Bain commercial processes
• Demonstrated success driving tool and process adoption, leading product teams, and managing cross-functional stakeholders
• Experience driving adoption and change management more broadly, esp. across a more complex, global, matrixed organization
• Strong ability to understand partner commercial workflows, pain points, and adoption barriers, translating insights into practical solutions
• Sharp ability to understand partner commercial workflows, pain points, and adoption barriers, translating insight into practical, high-impact solutions
• Exceptional communicator who can influence without authority, align senior stakeholders, and operate effectively in ambiguity with competing priorities
• Ability to act as the voice of the partner, bridging business and technology to shape roadmaps, prioritize effectively, and balance tradeoffs for maximum impact
• Nice-to-have:
• MBA or equivalent advanced degree
• Product management experience, particularly in a B2B context
• Experience with platforms (e.g., Salesforce) and custom builds, using Agile/iterative methods and structured user feedback loops
• Product management certification (e.g., Pragmatic Institute, Scrum Product Owner, or equivalent)
• Familiarity with AI and agentic workflows, including modern development approaches
• Familiarity with data governance, integration patterns, and security best practices

Work Model / Travel

This role follows a hybrid model, requiring in-office presence at least 1 day per week.

Workplace Location

Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:

• In Illinois, the good-faith, reasonable annualized full-time salary range for this role is between $201,500 - $246,750
• In Boston, LA, Seattle, and DC, the good-faith, reasonable annualized full-time salary range for this role is between $210,500 - $258,000
• In New York, San Francisco, and Silicon Valley, the good-faith, reasonable annualized full-time salary range for this role is between $228,750 - $280,250
• In Texas, the good-faith, reasonable annualized full-time salary range for this role is between $192,250 - $235,500

Workplace Benefits

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.

• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck
• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance
• Annual fitness reimbursements

Equal Opportunity Employer

Bain & Company is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws.