Senior CRM Account Executive - Manufacturing
The Sr CRM Account Executive - Manufacturing will oversee market success of ServiceNow's CRM products, built on our market leading Service Management platform, creating a single source of truth for enterprise processes.
Responsibilities
- Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
- Provide input to AE during the account planning process based on territory strategy and recommendation
- Ensure recommendations to territory strategy and account planning are aligned with Now Value principles
- Support customers to envision the value of a digital transformation and develop strategy by partnering with rest of account team, customer, and partners
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
- Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
- Celebrate successes while customizing time allocation of responsibilities to the needs of the territory and account team
- Champion diversity and belonging to contribute to an open and inclusive environment
Qualifications
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 7+ years knowledge on return on investment of specialty solutions area to lead solution win
- Experience as an AE, or in alternative sales role
- Understanding of business sales processes
Benefits
For positions in this location, we offer a base pay of $139,400 - $230,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.